Feedback Company

The Rosepetalshop

9.1 /10

StarStarStarStarHalf star

441 reviewsWrite review

checkbox93% recommends The Rosepetalshop!

441 reviews

Finn lough

StarStarStarStarStar
10/10

Very good

Product of service:
Petals

Published on

Gillian J

StarStarStarStarStar
10/10

Brilliant

Product of service:
Preserved Roses

Published on

S s

StarStarStarStarStar
10/10

Good except dpd...

Product of service:
Rose petals

Published on

Joan Smith

StarStarStarStarHalf star
9/10

This company were amazing, I received my order and the petals were more than I expected on arrival. One set of petals I had chosen were not what I thought they would be colour wise, so I contacted the company about returning them and reordering. Three days later I had another set of petals On my doorstep that were perfect. Customer service was amazing and the petals are even better x Thank you soooo much Sweet Colours the confetti for my sons wedding will be perfect 🙂🎉

Product of service:
Rose and hydrangea petals

Published on

Answer The Rosepetalshop

Many thanks for your positive feedback! Always nice to hear we made another customer happy :-)

Answered on

The Luxe Occasion

StarStarEmpty starEmpty starEmpty star
4/10

Order was made very easily online, item did not arrive within the timeframe we selected, had to contact the seller to chase delivery only to be told our order had been delayed/stuck in Holland and they didn't know when it would be released. If we hadn't contacted the seller to chase delivery, we would have had no petals for our client's wedding. Refund was issued quickly.

Product of service:
White/blush pink rose petals - 2l box of each

Published on

Answer The Rosepetalshop

Hi Carly, a pity that you've given as 2 star only. Unfortunately once our parcels have left the warehouse we have to rely on the service of our courier. The only thing we can do when the delivery has caused issues such as delays is to forward a new parcel or a refund which we've sorted straight away. We do everything for a happy customer, unfortunately we can’t fully control the delivery.

Answered on

The Merry Cottage Company

StarStarStarStarStar
10/10

Excellent

Product of service:
Preserved roses

Published on

Dolly Bains

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Ridiculous

Product of service:
Preserved petals

Published on

Answer The Rosepetalshop

Hi Dolly, what a shame you've given us such a low rating. We've been in touch regarding your delivery. Very unfortunate that your parcel has been delivered too late. We've taken full responsibility for this and fully refunded your payment. Please understand that once our parcels have left the warehouse, we have to rely on the service of the courier. Unfortunately delivery is not 100% guaranteed in time

Answered on

Chris Nuts about craft

StarStarStarStarStar
10/10

Fast delivery well packed and quality very good

Product of service:
For my daughters wedding

Published on

Sinead O Halloran

StarStarStarStarStar
10/10

Really fantastic company

Product of service:
Rose petals

Published on

Answer The Rosepetalshop

Many thanks, always nice to hear!

Answered on

The bloom boxs

StarStarStarStarEmpty star
8/10

Amazing love the product how it’s never come damaged in the post. But there was a time a few months ago where I paid for 3-5 delivery but it took over a week to arrive.

Product of service:
Preserved roses

Published on

Sarah

StarStarStarStarStar
10/10

Excellent - The colours of the petals were even better and brighter than I expected! Would definitely use again

Product of service:
Rose petals

Published on

Mandy gibson

StarStarStarStarStar
10/10

Easy to use, informative website.

Product of service:
White rose petals

Published on

Carole

StarStarStarStarStar
10/10

Fantastic Efficient good quality and competitive prices

Product of service:
2 boxes of rose petals

Published on

Shelley

StarStarStarStarStar
10/10

Excellent! Beautiful petals and quick delivery time!

Product of service:
Rose petals

Published on

Dee

StarStarStarStarStar
10/10

Lovely black roses and delivery was really quick

Product of service:
Black roses

Published on

Reviews

The Rosepetalshop collects company reviews at Feedback Company. The company collects reviews independently.

The Rosepetalshop has achieved the following results:

  • checkAverage score: 9.1/10
  • check441 collected reviews
  • checkFirst review written on 3 May 2018

The Rosepetalshop

Sweet Colours' Preserved roses have a wonderful natural beauty. A product that feels just like a freshly plucked rose. It looks natural and lasts for more than 1 year. The secret? Actually, we stablise the growing process. The natural sap in the roses is replaced with a mixture of glycerine, water and colouring. Due to this, the rose keep its natural softness, beautiful bright colour and silky soft shine.

Contact

The Rosepetalshop

27 Old Gloucester Street

WC1N 3AX London, United Kingdom

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
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neutralface
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Net Promoter Score (NPS)=% Promoters - % Detractors

441 reviews

Finn lough

StarStarStarStarStar
10/10

Very good

Product of service:
Petals

Published on

Gillian J

StarStarStarStarStar
10/10

Brilliant

Product of service:
Preserved Roses

Published on

S s

StarStarStarStarStar
10/10

Good except dpd...

Product of service:
Rose petals

Published on

Joan Smith

StarStarStarStarHalf star
9/10

This company were amazing, I received my order and the petals were more than I expected on arrival. One set of petals I had chosen were not what I thought they would be colour wise, so I contacted the company about returning them and reordering. Three days later I had another set of petals On my doorstep that were perfect. Customer service was amazing and the petals are even better x Thank you soooo much Sweet Colours the confetti for my sons wedding will be perfect 🙂🎉

Product of service:
Rose and hydrangea petals

Published on

Answer The Rosepetalshop

Many thanks for your positive feedback! Always nice to hear we made another customer happy :-)

Answered on

The Luxe Occasion

StarStarEmpty starEmpty starEmpty star
4/10

Order was made very easily online, item did not arrive within the timeframe we selected, had to contact the seller to chase delivery only to be told our order had been delayed/stuck in Holland and they didn't know when it would be released. If we hadn't contacted the seller to chase delivery, we would have had no petals for our client's wedding. Refund was issued quickly.

Product of service:
White/blush pink rose petals - 2l box of each

Published on

Answer The Rosepetalshop

Hi Carly, a pity that you've given as 2 star only. Unfortunately once our parcels have left the warehouse we have to rely on the service of our courier. The only thing we can do when the delivery has caused issues such as delays is to forward a new parcel or a refund which we've sorted straight away. We do everything for a happy customer, unfortunately we can’t fully control the delivery.

Answered on

The Merry Cottage Company

StarStarStarStarStar
10/10

Excellent

Product of service:
Preserved roses

Published on

Dolly Bains

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Ridiculous

Product of service:
Preserved petals

Published on

Answer The Rosepetalshop

Hi Dolly, what a shame you've given us such a low rating. We've been in touch regarding your delivery. Very unfortunate that your parcel has been delivered too late. We've taken full responsibility for this and fully refunded your payment. Please understand that once our parcels have left the warehouse, we have to rely on the service of the courier. Unfortunately delivery is not 100% guaranteed in time

Answered on

Chris Nuts about craft

StarStarStarStarStar
10/10

Fast delivery well packed and quality very good

Product of service:
For my daughters wedding

Published on

Sinead O Halloran

StarStarStarStarStar
10/10

Really fantastic company

Product of service:
Rose petals

Published on

Answer The Rosepetalshop

Many thanks, always nice to hear!

Answered on

The bloom boxs

StarStarStarStarEmpty star
8/10

Amazing love the product how it’s never come damaged in the post. But there was a time a few months ago where I paid for 3-5 delivery but it took over a week to arrive.

Product of service:
Preserved roses

Published on

Sarah

StarStarStarStarStar
10/10

Excellent - The colours of the petals were even better and brighter than I expected! Would definitely use again

Product of service:
Rose petals

Published on

Mandy gibson

StarStarStarStarStar
10/10

Easy to use, informative website.

Product of service:
White rose petals

Published on

Carole

StarStarStarStarStar
10/10

Fantastic Efficient good quality and competitive prices

Product of service:
2 boxes of rose petals

Published on

Shelley

StarStarStarStarStar
10/10

Excellent! Beautiful petals and quick delivery time!

Product of service:
Rose petals

Published on

Dee

StarStarStarStarStar
10/10

Lovely black roses and delivery was really quick

Product of service:
Black roses

Published on

Reviews

The Rosepetalshop collects company reviews at Feedback Company. The company collects reviews independently.

The Rosepetalshop has achieved the following results:

  • checkAverage score: 9.1/10
  • check441 collected reviews
  • checkFirst review written on 3 May 2018

The Rosepetalshop

Sweet Colours' Preserved roses have a wonderful natural beauty. A product that feels just like a freshly plucked rose. It looks natural and lasts for more than 1 year. The secret? Actually, we stablise the growing process. The natural sap in the roses is replaced with a mixture of glycerine, water and colouring. Due to this, the rose keep its natural softness, beautiful bright colour and silky soft shine.

Contact

The Rosepetalshop

27 Old Gloucester Street

WC1N 3AX London, United Kingdom

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation