Feedback Company

The Rosepetalshop

9.1 /10

StarStarStarStarHalf star

446 reviewsWrite review

checkbox93% recommends The Rosepetalshop!

446 reviews

Melanie

StarStarStarStarStar
10/10

Great service

Published on

Linda Jones

StarStarStarStarStar
10/10

Excellent, the product is stunning and packaged really safely. I’m very happy with my purchase and would definitely buy from this shop again.

Product of service:
12 white roses

Published on

Michelle

StarStarStarStarStar
10/10

Professional

Product of service:
Rose petals

Published on

Julie Martin

StarStarStarStarStar
10/10

Excellent service and quick delivery. The quality of the petals was great and the colour as advertised. Would definitely use again.

Product of service:
Petals in two colours

Published on

Margot Stewart

StarStarStarStarStar
10/10

Ordered preserved and dried rose petals. 4 colours each in a sample pack. I bought preserved as they are beautiful. Exactly like fresh rose petals in every way. Delivery was prompt and packaging was excellent. I highly recommend this company. Thank you

Product of service:
Preserved rose petals. Pink and peach colours

Published on

Finn lough

StarStarStarStarStar
10/10

Very good

Product of service:
Petals

Published on

Gillian J

StarStarStarStarStar
10/10

Brilliant

Product of service:
Preserved Roses

Published on

S s

StarStarStarStarStar
10/10

Good except dpd...

Product of service:
Rose petals

Published on

Joan Smith

StarStarStarStarHalf star
9/10

This company were amazing, I received my order and the petals were more than I expected on arrival. One set of petals I had chosen were not what I thought they would be colour wise, so I contacted the company about returning them and reordering. Three days later I had another set of petals On my doorstep that were perfect. Customer service was amazing and the petals are even better x Thank you soooo much Sweet Colours the confetti for my sons wedding will be perfect 🙂🎉

Product of service:
Rose and hydrangea petals

Published on

Answer The Rosepetalshop

Many thanks for your positive feedback! Always nice to hear we made another customer happy :-)

Answered on

The Luxe Occasion

StarStarEmpty starEmpty starEmpty star
4/10

Order was made very easily online, item did not arrive within the timeframe we selected, had to contact the seller to chase delivery only to be told our order had been delayed/stuck in Holland and they didn't know when it would be released. If we hadn't contacted the seller to chase delivery, we would have had no petals for our client's wedding. Refund was issued quickly.

Product of service:
White/blush pink rose petals - 2l box of each

Published on

Answer The Rosepetalshop

Hi Carly, a pity that you've given as 2 star only. Unfortunately once our parcels have left the warehouse we have to rely on the service of our courier. The only thing we can do when the delivery has caused issues such as delays is to forward a new parcel or a refund which we've sorted straight away. We do everything for a happy customer, unfortunately we can’t fully control the delivery.

Answered on

The Merry Cottage Company

StarStarStarStarStar
10/10

Excellent

Product of service:
Preserved roses

Published on

Dolly Bains

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Ridiculous

Product of service:
Preserved petals

Published on

Answer The Rosepetalshop

Hi Dolly, what a shame you've given us such a low rating. We've been in touch regarding your delivery. Very unfortunate that your parcel has been delivered too late. We've taken full responsibility for this and fully refunded your payment. Please understand that once our parcels have left the warehouse, we have to rely on the service of the courier. Unfortunately delivery is not 100% guaranteed in time

Answered on

Chris Nuts about craft

StarStarStarStarStar
10/10

Fast delivery well packed and quality very good

Product of service:
For my daughters wedding

Published on

Sinead O Halloran

StarStarStarStarStar
10/10

Really fantastic company

Product of service:
Rose petals

Published on

Answer The Rosepetalshop

Many thanks, always nice to hear!

Answered on

The bloom boxs

StarStarStarStarEmpty star
8/10

Amazing love the product how it’s never come damaged in the post. But there was a time a few months ago where I paid for 3-5 delivery but it took over a week to arrive.

Product of service:
Preserved roses

Published on

Reviews

The Rosepetalshop collects company reviews at Feedback Company. The company collects reviews independently.

The Rosepetalshop has achieved the following results:

  • checkAverage score: 9.1/10
  • check446 collected reviews
  • checkFirst review written on 3 May 2018

The Rosepetalshop

Freeze-dried rose petals and preserved rose petals are real rose petals. Modern techniques by Sweet Colours make it possible to enjoy this beautiful natural product for much longer. Sweet Colours' preserved roses have a stunning natural beauty. A product that feels like a freshly picked rose. Naturally beautiful to the eye and lasts for more than a year. Freeze-dried hydrangea petals, with their elegant and chic appearance, are a charming addition to any wedding or event.

Contact

The Rosepetalshop

27 Old Gloucester Street

WC1N 3AX London

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
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passives00%
promoters00%
sadface
0
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1
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sadface
3
sadface
4
sadface
5
sadface
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Net Promoter Score (NPS)=% Promoters - % Detractors

446 reviews

Melanie

StarStarStarStarStar
10/10

Great service

Published on

Linda Jones

StarStarStarStarStar
10/10

Excellent, the product is stunning and packaged really safely. I’m very happy with my purchase and would definitely buy from this shop again.

Product of service:
12 white roses

Published on

Michelle

StarStarStarStarStar
10/10

Professional

Product of service:
Rose petals

Published on

Julie Martin

StarStarStarStarStar
10/10

Excellent service and quick delivery. The quality of the petals was great and the colour as advertised. Would definitely use again.

Product of service:
Petals in two colours

Published on

Margot Stewart

StarStarStarStarStar
10/10

Ordered preserved and dried rose petals. 4 colours each in a sample pack. I bought preserved as they are beautiful. Exactly like fresh rose petals in every way. Delivery was prompt and packaging was excellent. I highly recommend this company. Thank you

Product of service:
Preserved rose petals. Pink and peach colours

Published on

Finn lough

StarStarStarStarStar
10/10

Very good

Product of service:
Petals

Published on

Gillian J

StarStarStarStarStar
10/10

Brilliant

Product of service:
Preserved Roses

Published on

S s

StarStarStarStarStar
10/10

Good except dpd...

Product of service:
Rose petals

Published on

Joan Smith

StarStarStarStarHalf star
9/10

This company were amazing, I received my order and the petals were more than I expected on arrival. One set of petals I had chosen were not what I thought they would be colour wise, so I contacted the company about returning them and reordering. Three days later I had another set of petals On my doorstep that were perfect. Customer service was amazing and the petals are even better x Thank you soooo much Sweet Colours the confetti for my sons wedding will be perfect 🙂🎉

Product of service:
Rose and hydrangea petals

Published on

Answer The Rosepetalshop

Many thanks for your positive feedback! Always nice to hear we made another customer happy :-)

Answered on

The Luxe Occasion

StarStarEmpty starEmpty starEmpty star
4/10

Order was made very easily online, item did not arrive within the timeframe we selected, had to contact the seller to chase delivery only to be told our order had been delayed/stuck in Holland and they didn't know when it would be released. If we hadn't contacted the seller to chase delivery, we would have had no petals for our client's wedding. Refund was issued quickly.

Product of service:
White/blush pink rose petals - 2l box of each

Published on

Answer The Rosepetalshop

Hi Carly, a pity that you've given as 2 star only. Unfortunately once our parcels have left the warehouse we have to rely on the service of our courier. The only thing we can do when the delivery has caused issues such as delays is to forward a new parcel or a refund which we've sorted straight away. We do everything for a happy customer, unfortunately we can’t fully control the delivery.

Answered on

The Merry Cottage Company

StarStarStarStarStar
10/10

Excellent

Product of service:
Preserved roses

Published on

Dolly Bains

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Ridiculous

Product of service:
Preserved petals

Published on

Answer The Rosepetalshop

Hi Dolly, what a shame you've given us such a low rating. We've been in touch regarding your delivery. Very unfortunate that your parcel has been delivered too late. We've taken full responsibility for this and fully refunded your payment. Please understand that once our parcels have left the warehouse, we have to rely on the service of the courier. Unfortunately delivery is not 100% guaranteed in time

Answered on

Chris Nuts about craft

StarStarStarStarStar
10/10

Fast delivery well packed and quality very good

Product of service:
For my daughters wedding

Published on

Sinead O Halloran

StarStarStarStarStar
10/10

Really fantastic company

Product of service:
Rose petals

Published on

Answer The Rosepetalshop

Many thanks, always nice to hear!

Answered on

The bloom boxs

StarStarStarStarEmpty star
8/10

Amazing love the product how it’s never come damaged in the post. But there was a time a few months ago where I paid for 3-5 delivery but it took over a week to arrive.

Product of service:
Preserved roses

Published on

Reviews

The Rosepetalshop collects company reviews at Feedback Company. The company collects reviews independently.

The Rosepetalshop has achieved the following results:

  • checkAverage score: 9.1/10
  • check446 collected reviews
  • checkFirst review written on 3 May 2018

The Rosepetalshop

Freeze-dried rose petals and preserved rose petals are real rose petals. Modern techniques by Sweet Colours make it possible to enjoy this beautiful natural product for much longer. Sweet Colours' preserved roses have a stunning natural beauty. A product that feels like a freshly picked rose. Naturally beautiful to the eye and lasts for more than a year. Freeze-dried hydrangea petals, with their elegant and chic appearance, are a charming addition to any wedding or event.

Contact

The Rosepetalshop

27 Old Gloucester Street

WC1N 3AX London

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation