Reviews

9.1 / 10
435 reviews
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93% of the customers recommend this company.

435 Reviews

Lynne Marsden

10/10

Perfect


Unique hampers

10/10

People r so friendly on phone when u need help


Ams fleur

1/10

Absolutely ridiculous. I would not recommend this company to anybody! Utter disappointment. My order has been in ‘transit’ apparently for a week now! A bloody joke!
Would not recommend you at...
Absolutely ridiculous. I would not recommend this company to anybody! Utter disappointment. My order has been in ‘transit’ apparently for a week now! A bloody joke!
Would not recommend you at all

Reply The Rosepetalshop:

Very sorry to hear your parcel has been stuck at the Oldbury depot of our courier company.
We’ll take full responsibility for this parcel, we’ll contact the courier again and will try to find...
Very sorry to hear your parcel has been stuck at the Oldbury depot of our courier company.
We’ll take full responsibility for this parcel, we’ll contact the courier again and will try to find out why this is not being delivered.
In the meantime we’ve refunded your payment.
Terribly sorry for this inconvenience.


The Rosepetalshop

10/10

Delivered promptly. Beautiful product as described on Web page


Elizabeth

6/10

I ordered wine coloured roses and they sent bright red. Not the colour I ordered and as it took so long to sort out I can no longer return them. So quite disappointed as these were supposed to be... I ordered wine coloured roses and they sent bright red. Not the colour I ordered and as it took so long to sort out I can no longer return them. So quite disappointed as these were supposed to be for my wedding. The flower are beautiful and look great but they are the wrong colour!

Reply The Rosepetalshop:

Hi Natalie, very sorry to hear that you've received the incorrect colour.
The only thing you needed to do is inform us to solve the issue.
Would you like us to dispatch your win coloured...
Hi Natalie, very sorry to hear that you've received the incorrect colour.
The only thing you needed to do is inform us to solve the issue.
Would you like us to dispatch your win coloured roses?
Sorry for inconvenience.


Claire Ambler Weddings

9/10

Lovely products


Paige

10/10

Amazing deep red roses I ordered they are beautiful! Packed well and delivery was very quick I recommend to anyone.


B Wilson

1/10

I haven’t received my order yet!!!!!
2200617

Reply The Rosepetalshop:

Unfortunately it seems that your parcel is stuck at the Oldbury depot.
What can we offer you to speed up this process? Dispatch a new parcel today or would you prefer a refund?


Mikey Woods

5/10

Good products but paid for express 2-4 days delivery and took almost a week. Goods not in uk but sent from Netherlands. Can’t fault the product which looks very good. Shame delivery side wasn’t as... Good products but paid for express 2-4 days delivery and took almost a week. Goods not in uk but sent from Netherlands. Can’t fault the product which looks very good. Shame delivery side wasn’t as expected.

Reply The Rosepetalshop:

Hi Mikey, sorry to hear you're not happy with our service.
Your parcel has been delayed with 1 day but still has been delivered within our 4 days delivery scheme.
Can i offer you a free...
Hi Mikey, sorry to hear you're not happy with our service.
Your parcel has been delayed with 1 day but still has been delivered within our 4 days delivery scheme.
Can i offer you a free delivery on a next order perhaps as a compromise?


Matthew Taaffe

10/10

Fantastic!