Reviews

The Rosepetalshop
9.1 / 10
435 reviews
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93% of the customers recommend this company.

435 Reviews

Carry

9/10

Efficient and easy to use website

Lynne Dawe

10/10

Absolutely amazing

Reply The Rosepetalshop:

Good to hear, thanks!

Linda harbron

9/10

Excellent

Jo

9/10

A positive experience from ordering samples to a product. Quick email responses from company in response to questions. Prompt delivery. Lovely product

Reply The Rosepetalshop:

Thanks, always nice to hear positive comments!

Bella Poppy Flower Design

10/10

Very good

Alice Higginbottom

10/10

I purchased blue preserved rose petals which were stunning, delicate, colourful, very high quality and beautiful in every way. If I could rate 10 stars I would not hesitate.

Reply The Rosepetalshop:

Thanks for your positive feedback Alice, highly appreciated!

Mariella Oosting

10/10

Their customer service exceeded my expectations. Due to Covid-19 the wedding had to be postponed twice, this was not a problem for the company. The petals were delivered as agreed and were... Their customer service exceeded my expectations. Due to Covid-19 the wedding had to be postponed twice, this was not a problem for the company. The petals were delivered as agreed and were absolutely beautiful, we made 55 confetti bags and scattered them either side of the isle. Looked stunning. Highly recommended!

Nikki - Cecily Day Spa

10/10

Helpful, professional and friendly

Craig

1/10

Scammers. Ordered 2 litres of freeze dried roast petals, which their website states is 40-50g per 1 litre. I recieved 63g in one and 65g in another. I should have recieved I minimum of 160g in total... Scammers. Ordered 2 litres of freeze dried roast petals, which their website states is 40-50g per 1 litre. I recieved 63g in one and 65g in another. I should have recieved I minimum of 160g in total and I recieved 128g, which in petal terms is a huge difference. £40 for nothing. Contacted the company tobe told its not by weight, yet it clearly states 1L is 40-50g. Jokers. Stay clear and use someone else.

Would be 0 stars if I could.

Reply The Rosepetalshop:

Hi Craig, sorry to hear you're not pleased with our products.
Please don't confuse weight and volume with each other. As our petals are very light in weight, these are being sold per volume. The... Hi Craig, sorry to hear you're not pleased with our products.
Please don't confuse weight and volume with each other. As our petals are very light in weight, these are being sold per volume. The boxes you've received contain 2,01 litres each (19x19x5,7 cm.)
You can always return your parcel for a full refund when you'd like.
We aim to have happy customers only!

Rose Illimitees

10/10

I placed an order twice with these guys and omg the service they provided was soo good, they replied back to all emails unlike some companies and also the proudict was soo good i love it and cant... I placed an order twice with these guys and omg the service they provided was soo good, they replied back to all emails unlike some companies and also the proudict was soo good i love it and cant wait to share them on insta and etc. I so recommend this company guys get at them and make sure you place your order it was soo quick aswell.

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