Very good
Strengths
The instructor cation videos
The instructor cation videos
Quick at getting goods out, but let down at the English end by FedEx.
Quick response time of customer service.
Expert in shoes. Love their opinions on certain shoe maintenance processes. I would; in fact i have bought from them twice in 10 days. Excellent.
I liked the personal touch with the note on the postcard in the box and the wide selection of products available.
Quality of product and tutorial videos.
Specific products, knowledge
They corrected an order error promptly be it was dispatched.
Delivery speed, quality
packaging, high quality items, communication