Reviews

The Shoe Care Shop Int.
9.3 / 10
1214 reviews
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98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1214 Reviews

Mário Esteves

10/10

Perfect!

Strengths

Photos

Tim

10/10

Bought some stuff

Strengths

Good

Thomas Sabatier

10/10

Very good, straightforward buying experience. Products are top-notch and service is up to speed with that.

Strengths

Leading UK reseller of Saphir products, having the full range and clear directions as to how it should be used.

Jessica Entwistle

10/10

Good

Strengths

Good

Anonymously

8/10

Very Satisfactory

Strengths

Good selection

Simon

10/10

Amazing service and a pleasure to buy from

Strengths

Amazing products, great customer service and lovely personal touch in the box with the hand written note.

Vasco Branquinho da Fonseca

10/10

Excelent.

Jordan Seeto/Air Japan

10/10

I ordered a shoe care valet. When I received it, there was a dent in the walnut lid. This in turn had skewered the lid, which didn't then close or latch properly. By taking a closer look at the... I ordered a shoe care valet. When I received it, there was a dent in the walnut lid. This in turn had skewered the lid, which didn't then close or latch properly. By taking a closer look at the outer packaging box it seemed it was damaged in transit.

I was devastated and frustrated. My next feeling was dread at havung to go through the process of returning the faulty product.

I emailed Jochem de Groot at distinctly different and was extremely helpful and understanding. Jochem immediately started the process of sending me a replacement valet. I didn't even have to send the old one back! Best customer service experience I have ever had hands down. So professional! Highly recommend these guys.

Strengths

Quick response, professional, understanding, no fuss replacement. Just amazing!

Lorna Snedden

10/10

Very good service

Strengths

No hassle on ordering, arrived on time , well packaged

Ishant

9/10

Very nice products at good price and fast service

Strengths

Website is customer friendly

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