Overall good.
Strengths
Price and assortment
1214 Reviews
Excellent
Excellent! Needed to exchange a pair of gloves and they could not have been more helpful and efficient! Delighted!
Strengths
Good website, great products, excellent customer service and super delivery.
I ordered a Shoe Care Starter Set with shoe trees and I got what I payed for. Therefore, I'm satisfied. The shipping was 31% of the price of my order, which I find way too expensive.
Strengths
Well made website, excellent packaging.
Brilliant
Strengths
I phoned to discuss my needs & had excellent assistance. All the stops were pulled out to ensure my last minute order arrived in time for xmas, which it did
Went well, but I ordered the wrong color for my shoe because I didn't think the color guide was very well for matching a leather to a polish :/
Strengths
Enjoyed the process and the notes that arrived with my package. My only problem is I don't want to pay another $20 shipping to get the correct brown polish
Straightfoward, no nonsense, and great products.
Super customer service!
Strengths
Lots of products and nicely presented
Great company, superb customer service (even late evening), super fast shipment. Nothing that was close to bothering me!
Strengths
I was ordering braces for my wedding and I was very short on time. Your customer service was very fast and helpful. I ordered the braces and the arrived from the Netherlands to Germany super fast. I...