Reviews

9.2 / 10
5033 reviews
Write a review

95% of the customers recommend this company.

5033 Reviews

All Things January

10/10

I attended the Van Gogh experience in Atlanta, GA, USA, which was absolutely wonderful, however they did not have the souvenirs that I was interested in. I visited the Van Gogh Museum Shop website... I attended the Van Gogh experience in Atlanta, GA, USA, which was absolutely wonderful, however they did not have the souvenirs that I was interested in. I visited the Van Gogh Museum Shop website and quickly found the desired items. I ordered and received my package very quickly. It was packaged perfectly. I was worried that my mugs would be broken traveling from Amsterdam to the states but everything arrived fast and in perfect condition.

Improvements or suggestions

Everything was great!


Elizabeth

10/10

Excellent. Lovely mask and it shipped to the U.S. quickly enough to replace a lost one in time for a wedding.

Improvements or suggestions

You keep doing what you’re doing with the love we all share for Vincent and his work.


Holger

10/10

Items like described -very fast delivery- happy with it :O))


Snježana Varga

10/10

Everything was very fast and professional.


Alessandra Puggioni

10/10

Great

Improvements or suggestions

None


Kay

2/10

Terrible. Delivery was delayed- I didn’t receive gifts in time and had to fly home without them.

Improvements or suggestions

Just be honest on your delivery times.

Reply Van Gogh Museum Shop:

Dear customer,
We're very sorry to hear that the delivery of the items ordered were not in time. We're very sorry for the inconvenience.
Kind regards,
Van Gogh Museum Shop


Linda Lord

10/10

The items I ordered where delivered in excellent condition, all the way to Victoria BC Canada. I am delighted at how quickly the order arrived. Thank you!! I can't wait to return to the Museum in... The items I ordered where delivered in excellent condition, all the way to Victoria BC Canada. I am delighted at how quickly the order arrived. Thank you!! I can't wait to return to the Museum in person when I feel it is safe to travel internationally again.


Kinza

10/10

Excellent

Improvements or suggestions

None


Kinza

10/10

Excellent

Improvements or suggestions

None


Jeff Hall

10/10

When our trip to Amsterdam and the Van Gogh Museum was cancelled due to COVID I decided to order a few things from the museum shop for my wife and daughter. The ordering process was a breeze,... When our trip to Amsterdam and the Van Gogh Museum was cancelled due to COVID I decided to order a few things from the museum shop for my wife and daughter. The ordering process was a breeze, tracking delivery through DHL could not have been easier and the items ordered were a complete surprise to my wife and I will bring my daughter’s gifts to her where she lives in Alaska when we come for a visit next month.

Improvements or suggestions

This was an absolutely perfect on-line buying experience.