Reviews

9.2 / 10
5033 reviews
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95% of the customers recommend this company.

5033 Reviews

dijkstra

10/10

Excellent


Akila Hewage

10/10

It was great to order some memories of Van Gogh from the museum and helping the work of the museum. The products I ordered are of great quality. I will order more from the museum in the future and... It was great to order some memories of Van Gogh from the museum and helping the work of the museum. The products I ordered are of great quality. I will order more from the museum in the future and hope to visit the museum when the pandemic is easing.

Improvements or suggestions

I wish you could have more items like souvenirs. Non-genuine leather products of iris and almond blossom (no animal harmed).


Sinem ozkazanc

10/10

It was wonderfully packed

Improvements or suggestions

It was the best I ever seen no improvements whatsoever absolutely best


Yoshi/Japan

10/10

I bought a mug.

Improvements or suggestions

I thought the number of Japanese buyers would increase if Japanese guides were provided.


Shirley Luban

10/10

It was fine.

Improvements or suggestions

I thought I ordered half reading glasses not full sized glasses. The glasses I had bought on my trip to the museum several years ago were the half size that you can look over. I ordered reading... I thought I ordered half reading glasses not full sized glasses. The glasses I had bought on my trip to the museum several years ago were the half size that you can look over. I ordered reading glasses which I thought were the half ones. To my surprise I received the full sized ones which I don’t like. It’s too much trouble to try to exchange them. So my comment is to be clearer on the site where the objects are posted.


Carol Gleiser

8/10

There is a problem with the language of the WEB site that when you chose a language it sometimes changes back to the default language.
My shipment arrived promptly.

Improvements or suggestions

Need to add an option of a different name for shipping to a different address for example when shipping a gift. Also an option of a message to the gift recipient would be nice.


Carina

8/10

Good, I would like more items variety


Susan L Hahn

10/10

The Van Gogh Museum Shop is absolutely fabulous! I love them and their customer service is excellent. The products are all beautiful and excellent as well!

Improvements or suggestions

I cannot think of anything this shop could do better. They are wonderful.


Yoko Giselle

8/10

Very efficient

Improvements or suggestions


The online store is a bit confusing though
The category should be more clear, esp when you see it on mobile phone


Hsieh Ching Sheng

10/10

Nice shop!the package of the product is really high quality! I will purchase again