Reviews

9.2 / 10
5033 reviews
Write a review

95% of the customers recommend this company.

5033 Reviews

Moatassem Mohsen

10/10

A truly role model and very professional service that I've received from the Van Gogh Museum Shop , the high quality of the canvases and speed of international delivery made me enormously happy.... A truly role model and very professional service that I've received from the Van Gogh Museum Shop , the high quality of the canvases and speed of international delivery made me enormously happy.

I’m not surprised that a service offered from a museum associated with the name of the all times phenomenon painter wouldn’t be less than a world class service.

You made me happy ? I’ll make sure I’ll tell all my Van Gogh enthusiast friends know my experience with the Museum shop ?

Thank you Van Gogh museum team for keeping Vincent’s art accessible to everyone worldwide.

Regards,
Moatassem

Improvements or suggestions

Just one note if its possible to make available more of the master pieces canvases available such as : (The Starry Night, The potato eaters, Road with Cypress and Star, Café Terrace at Night)


Lance

10/10

Excellent

Improvements or suggestions

The the metal hanger in the back was not perfectly centered it was off by about an inch.


Tamara Cohen

4/10

I was very impressed with the prompt service.
Also impressed with the recorded thank you from the young Mr. van Gogh after placing my order.

Improvements or suggestions

I was deeply disappointed with 2 of the 3 products I ordered: 2 pairs of reading glasses. I bought my first Van Gogh glasses 5 years ago during a visit to the Museum in Amsterdam and LOVED them so... I was deeply disappointed with 2 of the 3 products I ordered: 2 pairs of reading glasses. I bought my first Van Gogh glasses 5 years ago during a visit to the Museum in Amsterdam and LOVED them so much, I bought more 2.5 years ago. LOVED those too. This time I found (1) the shape of the glasses has changed (larger lenses), (2) the color of the yellow glasses was not the same as in the online catalog, and (3) the glasses are very tight to the point of giving me a headache when I wear them. It seems the glasses are made by a different manufacturer that is not up to the standard of the original.
I wrote to the company and received a polite apology and a nice offer for a 10% discount on future purchases. I am not going to be buying anything from there again; I'm so sad the Van Gogh reading glasses have changed.


Blanca

10/10

Envio rápido y eficaz. Buena calidad de las láminas. Excelente todo


Blanca

10/10

Envio rápido y eficaz. Buena calidad de las láminas. Excelente todo


Anne V.

10/10

I ordered several items and was really happy to see the way they were packed: securely, and in a clever way where no space was wasted. Quite often when you order something online, the package is... I ordered several items and was really happy to see the way they were packed: securely, and in a clever way where no space was wasted. Quite often when you order something online, the package is unnecessarily large and/or items are packed separately. Sometimes even sent in several batches. None of that rigmarole here.

Improvements or suggestions

Can't think of anything really. Happy as it is.


Agus

9/10

Good

Improvements or suggestions

Ok


KANAME YOKOYAMA

10/10

10yeas ago,I visited the Meuziam. And very much impressed, There i bought the canvas sunflower. later Hope to get the the bloom tree long time. And now finally I find the Van Gogh Museum online... 10yeas ago,I visited the Meuziam. And very much impressed, There i bought the canvas sunflower. later Hope to get the the bloom tree long time. And now finally I find the Van Gogh Museum online shop. I'm really long for it.

Improvements or suggestions

I really appreciated.


J.T.Cristobal

10/10

Bestelling ging makkelijk en efficiënt door.


Bernardo

10/10

Smooth as silk.