Reviews

9.2 / 10
5033 reviews
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95% of the customers recommend this company.

5033 Reviews

John Pascale

10/10

I'm more than happy with my experience. First, I'd like to mention that I ordered from Spain and was worried how my order (a canvas print) was going to be handled on its journey from Holland to... I'm more than happy with my experience. First, I'd like to mention that I ordered from Spain and was worried how my order (a canvas print) was going to be handled on its journey from Holland to here. I work for a delivery company and see how things are packaged and didn't expect much (actually I expected the worse, just in case). Much to my surprise, the canvas arrived packed in several layers of stiff cardboard, foam and bubble wrap. Perfect! My hat off to you, Van Gogh Museum packagers.

The canvas print looks beautiful. The texture of the canvas and the print are impeccable. It just looks so great. Plus, it came with a certificate and Van Gogh Museum markings all over the back which made the experience even better.

The best part of all is that this is a gift for my partner and I know she’s going to love it.

Thanks guys!!

Improvements or suggestions

In my case, I ordered 2 different products. One was shipped right away, and the other had to be printed and would take a few more days to be shipped. I would've preferred to wait and receive both... In my case, I ordered 2 different products. One was shipped right away, and the other had to be printed and would take a few more days to be shipped. I would've preferred to wait and receive both packages at the same time (a multipiece shipment) since I would only have to track 1 shipment instead of 2 (PS: you only sent me 1 tracking number; Package number 2 just showed up at my work). Plus, multi piece shipments are usually cheaper than individual ones.


Jeanel Savoy

10/10

Found what I was looking for and was able to purchase it quickly and easily. I was surprised to receive a Video thank you over email.

Improvements or suggestions

Don’t have any suggestions


Andreja Mesiček

10/10

The ordered item was delivered quickly and I was very satisfied with its quality. Also, I very much appreciated being informed about the process prior to delivery, because it gave me the opportunity... The ordered item was delivered quickly and I was very satisfied with its quality. Also, I very much appreciated being informed about the process prior to delivery, because it gave me the opportunity to estimate the delivery date.


Augie Lopedota

8/10

My girlfriend really loves the gift I purchased for her, the Van Gough Monopoly game. She is a huge fan and we have VIP passes to the Aimee dive Van mGough Experience in Boston in December

Improvements or suggestions

Be more realistic in the delivery time, 2-3 days for delivery to the US was a bit off. It was actually a week, which was still quicker than I thought it would be


Michael Provance

10/10

Many great items.

Improvements or suggestions

None. Easy ordering and fast delivery!


Viktor

10/10

Product as described. Fast delivery.


US vanGogh fan

10/10

Perfect and prompt service and delivery within a week which is great for a US resident. I loved the vanGogh descendent’s thank you for the order.

Improvements or suggestions

Can’t think of any.


John Ritorto

10/10

Easy to navigate website. I purchased three Van Gogh cubes.

Improvements or suggestions

The cost of shipping to the US is expensive.


Benson Hsu

10/10

The shipment is quick and product quality is awesome.

Improvements or suggestions

If the website could describe how to calculate the price for shipment, it is better. I can't find the rule for this.


Viola

10/10

Amazing! It seems I no sooner placed my order that the DHL delivery truck was at my door. Everything arrived as ordered and undamaged . I think the most endearing thing was the thank you video!

Improvements or suggestions

My only lament is that I had no shipping options and had to pay 22€ for a handful of items. Shipping was 25% of cost.