Reviews

9.2 / 10
5033 reviews
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95% of the customers recommend this company.

5033 Reviews

Jules Welch

10/10

Wonderful :)


Margaret

10/10

Excellent service and quick delivery. Thanks.


H. McKnight

5/10

Ordered six gifts for a friend in USA, who is a big Van Gogh fan last weekend and it arrived after 4 days of shipping.

Improvements or suggestions

When ordering online, I filled out a note saying it was a gift to my friend and gave her name. But this wasn't taken into consideration and my query wasn't responded to and the museum put MY name (... When ordering online, I filled out a note saying it was a gift to my friend and gave her name. But this wasn't taken into consideration and my query wasn't responded to and the museum put MY name ( sender) on the parcel which was wrong. I had to notify my friend, though would have preferred the parcel would be a surprise. Also she sent me a photo of the parcel and it was a plain brown box - the video on the website of the packaging is misleading as I had expected a pretty blue and pink parcel (like the painting with pink blossoms against a blue sky).


Per

8/10

Good


NA

10/10

Satisfactory

Improvements or suggestions

Satisfactory


Shanny

8/10

The delivery is fast and the website is good. It was easy to place an order.

Improvements or suggestions

Maybe send the track and trace code for my order next time.


Paula McKenney

9/10

It was great, nothing broken. Shipping was good, it didn’t take long, that was great. I was there in person in August 2020.

Improvements or suggestions

I am sorry I can’t think of anything. Oh, Maybe a virtual tour.


Debra K Scorse

10/10

I thought the website was easy to use, as was the ordering process. The shipment arrived, sooner than I thought, well packaged, and complete. The entire experience was positive.

Improvements or suggestions

I didn't run into anything with this order that I thought needed improving.


Victoria peterson

10/10

I had a great experience! I had order something from the museum to ship to the US and it got here in 4 days and came in perfect condition!!


Edward Attard Montalto

10/10

Excellent

Improvements or suggestions

N/A