Reviews

9.2 / 10
5033 reviews
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95% of the customers recommend this company.

5033 Reviews

Rochelle Dickey

9/10

A wonderful experience- my order was beautifully packaged and shipped quickly. I am very satisfied with my experience

Improvements or suggestions

I do not have any suggestions for improvement


Inna

10/10

I have ordered several books and I found them perfect! The delivery was quick!

Improvements or suggestions

Please! Make books in Ukrainian!!!!


Ekaterina

10/10

With my parcel I received the best emotions in my life. Delivery was really fast( from Amsterdam to Düsseldorf less than 24 hours). The parcel itself is a piece of art. Every detail is thought out... With my parcel I received the best emotions in my life. Delivery was really fast( from Amsterdam to Düsseldorf less than 24 hours). The parcel itself is a piece of art. Every detail is thought out to the smallest detail and gives a lot of pleasure. Thank you a lot !

Improvements or suggestions

Keep going


Camilla

10/10

Fast delivery, very professional

Improvements or suggestions

Perfect service


Anonymously

10/10

Good

Improvements or suggestions

all ok


Siue Allen

10/10

Excellent experience. Very clear website and easy to use. Would highly recommend to others thinking of making a purchase this way.

Improvements or suggestions

No improvements to suggest, the service was perfect.


Anonymously

10/10

Delivery was very quick and the product came the way i ordered it. service was great so i have nothing to complain


Anonymously

10/10

Easy website to navigate

Improvements or suggestions

Na


Anonymously

4/10

In short average to poor. For the current order I received the shipment is on its way and received a tracking notice, but it does not track to delivery just until it is handover to a third party.... In short average to poor. For the current order I received the shipment is on its way and received a tracking notice, but it does not track to delivery just until it is handover to a third party. Our family has bought many items from overseas, ALL the other suppliers track to final delivery.
On a separate note, I contacted the Museum back in May 2023 (twice) about a Collection Edition I wanted to purchase, I received 2 confirmations of my email and that someone would get back to me, no one ever did

Improvements or suggestions

Tracking of orders to final destination is mandatory these days
Also, when someone contacts the museum and about buying something there has to be follow through from the customer service...
Tracking of orders to final destination is mandatory these days
Also, when someone contacts the museum and about buying something there has to be follow through from the customer service team. I ended up purchasing a number of items from different suppliers
To be honest, the museum is not just an average retailer, it is The Van Gogh Museum, thats a premium brand you need to act like one


william frech

10/10

Excellent

Improvements or suggestions

none