Without any problem. Just in time ( very fast ). Very professional.
Improvements or suggestions
Nothing !
5033 Reviews
Excellent. Saw items in the store that we wanted, however too difficult to take with us on further travels, and were very politely advised we could order those items online, which we did. The big...
It was a super easy experience. Found what I needed and it was easy to check out.
Improvements or suggestions
None as of now.
This has been a very pleasant, and easy, experience!
Everything was perfect. The goods arrived in perfect condition and in a very short time.
Ordering was easy,
Shipping seemed quick but this was a gift
So when the delivery service left the BOOK out in the pouring rain it’s bad -
Improvements or suggestions
I paid more money to ship the book then the book costs. Really disappointed that the book was soaking wet.
Reply Van Gogh Museum Shop:
Dear Kathy,
We're sorry to hear that something went wrong with the delivery. We will contact DHL Express to get this cleared up and contact you also further via e-mail.
Kind...
Wonderful updates on delivery. However: your information on the size of the original painting differed from what the museum says is the original size. Which is correct????
I ordered an "Almond Blossoms" scarf to be shipped to my home in the United States. The scarf is exquisite -reproducing Van Gogh's brushstrokes even. I am also very impressed with the shipping....
Improvements or suggestions
There is nothing to improve in my experience with this company.
It has been good. Communication is good. Website is easy to use.
Improvements or suggestions
It would be nice if we could send a note with a purchase. I was purchasing a birthday gift for a friend so it would have been nice to send a note with the gift.
I bought one of the limited edition bears with almond blossom Van Gogh print, and had it shipped to the UK.
Improvements or suggestions
The website crashed when it was first released and took a while to come back up. I was given an estimate for import and duty of £20, this was actually more than double, at just over £40. The...