Reviews

9.2 / 10
5033 reviews
Write a review

95% of the customers recommend this company.

5033 Reviews

Victoria

10/10

Speedy international delivery, quality of products look good (bought as gift, so haven't used them yet). Lovely pretty van gogh packaging!!

Improvements or suggestions

-


S

10/10

Great. Deliver was fast. No hiccups. Items were well packaged.

Improvements or suggestions

n/a


Beppe

10/10

The customer service was very friendly and prompt in solving my requests. The items received correspond to the order, and were shipped in 2 days.

Improvements or suggestions

Continue with the same efficiency


Maria Laura Palma

9/10

Very good experience


Montse Garcia Blanco

10/10

Very nice. The product arrived when you said and on optimal conditions.

Improvements or suggestions

Everything was perfect. Thanks.


M McHale

10/10

Excellent service. Thank you for asking.

Improvements or suggestions

None.


Maria Clarissa SAN Jose

6/10

Their customer service took a while to reply to my query about my existing order but delivery happened as promised on the website and the products I ordered (almod blossom canvas and stool were... Their customer service took a while to reply to my query about my existing order but delivery happened as promised on the website and the products I ordered (almod blossom canvas and stool were exceptional and beautifully packed!

Improvements or suggestions

Endeavour your Customer service team to reply immediately to questions to prevent snags from blowing up into big problems


Claudia Sonnet

1/10

Ordered a book two weeks ago, not received, looks like it's missing.

Improvements or suggestions

Everything needs to be improved - delivering a book shouldn't be complicated these days.

Reply Van Gogh Museum Shop:

Dear Claudia,
We are so sorry you have had a dissapointing experience with our shop.
We will send contact you via a private message to see if we can resolve the matter.
With kind...
Dear Claudia,
We are so sorry you have had a dissapointing experience with our shop.
We will send contact you via a private message to see if we can resolve the matter.
With kind regards,
Milan


Nope, there are more than 2 genders

10/10

Quite easy to deal with

Improvements or suggestions

A few more pictures.


Marjorie Houle

10/10

I could not believe how quickly my purchase arrived!
And the packaging is delightful!
I am very pleased!