Reviews

9.2 / 10
5033 reviews
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95% of the customers recommend this company.

5033 Reviews

Marie P.

10/10

Beautiful gift ideas. Quick delivery for my items.


Nora

10/10

It was very easy to order what I wanted.

Improvements or suggestions

No suggestions - much easier than I expected.


Steve Dykes

10/10

I had an excellent experience. I emailed a question and it was answered very quickly. The item was processed and delivered quickly, even when the recipient changed the delivery point I highly... I had an excellent experience. I emailed a question and it was answered very quickly. The item was processed and delivered quickly, even when the recipient changed the delivery point I highly recommend this shop


Marichu Talastas

7/10

Very accessible to order online

Improvements or suggestions

If with items I ordered be available in our country -Philippines


Dr. med. Detlef Köhler

10/10

Merci beaucoup!


James White

10/10

My experience with the Van Gogh Musuem Shop has been extremely satisfying. The ordering process was simple and straightforward. I received my order within just a couple of days and when I had an... My experience with the Van Gogh Musuem Shop has been extremely satisfying. The ordering process was simple and straightforward. I received my order within just a couple of days and when I had an issue with a missing item, it was shipped the next day and arrived the day after. I have been most impressed with the kind people at the Van Gogh Museum, in particular Sara who worked to resolve my problem. I would recommend that anyone who wants quality, Van Gogh-themed merchandise shop with the Museum. I know I'll be back for more!

Improvements or suggestions

Perhaps a double-check of the contents of a multiple-item order prior to final shipping.


Diane

6/10

Takes way too long to respond to emails. Resulting in wrong size order being shipped

Improvements or suggestions

Reply to emails

Reply Van Gogh Museum Shop:

Dear Diane,
Thank you for your feedback!
When you've placed and paid for your order, it's prepared for transport almost immediately. This can also be read on our FAQ:...
Dear Diane,
Thank you for your feedback!
When you've placed and paid for your order, it's prepared for transport almost immediately. This can also be read on our FAQ: https://www.vangoghmuseumshop.com/en/faqs.
We have eventhough tried to change it for you, but unfortunately, your order was already shipped. We've already got in contact with you by e-mail!
Kind regards,
Charlotte
Van Gogh Museum Shop


JIAJIE LIU

8/10

Very nice

Improvements or suggestions

It would be better if there were more options for logistics services


Elizabeth

10/10

I Love your company! Amazing products, great customer service and overall experience was inspiring. Danka!

Improvements or suggestions

Wish my first order discount was stackable with free shipping!


Elizabeth

10/10

I Love your company! Amazing products, great customer service and overall experience was inspiring. Danka!

Improvements or suggestions

Wish my first order discount was stackable with free shipping!