Reviews

9.2 / 10
5033 reviews
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95% of the customers recommend this company.

5033 Reviews

Vuong DuThinh

10/10

Very pleasant experience.
The website was easy to navigate and all transactions were easy to complete.
The items are of excellent quality

Improvements or suggestions

may be a cheaper shipping rate ?


Maria Luisa Martija

10/10

Beautiful products, high quality, very easy online ordering process and fast delivery time to USA.

Improvements or suggestions

N/A. You are doing an awesome job in quality and service.


Melanie Byrnes

10/10

The shopping experience with the Van Gogh Museum Shop was pleasant and efficient. The products were easy to find and reasonably priced. The shipping costs were also reasonable, and I received my... The shopping experience with the Van Gogh Museum Shop was pleasant and efficient. The products were easy to find and reasonably priced. The shipping costs were also reasonable, and I received my items in perfect condition and in a timely manner.

Improvements or suggestions

I would have liked the opportunity to buy some of your lower priced items like bookmarks, pens, pencils, etc.


Karen Kwong

10/10

Fast & efficient service

Improvements or suggestions

Free delivery would have been nice seeing that I spent €150 on a scarf? But DHL was very good as well in their delivery of my order


Harald Büntjen

10/10

Sehr freundlich, kompetent, zuverlässig, schneller Versand

Improvements or suggestions

Alles super


Paul Cregan

10/10

Was very good, my print arrived on time, intact and in good condition. No worries

Improvements or suggestions

No


Nino Kavazauri

8/10

Delivery was on time and articles were well packed.

Improvements or suggestions

i ordered the Van Gogh tote bags which looked different on website from what i got. still same amandel blossem print wat i ordered but bag shape was not the same.
My suggestion is: maybe...
i ordered the Van Gogh tote bags which looked different on website from what i got. still same amandel blossem print wat i ordered but bag shape was not the same.
My suggestion is: maybe update pictures of articles on the website?


D. Vakhabova

10/10

I was happy with the smooth and easy way of online purchase

Improvements or suggestions

All was fine, thank you.


Cynthia Yip

7/10

The products are very pretty
Delivery arrangement was good too
However, the product quality control would need improvement. The flower print of one of the placemat I bought was damaged...
The products are very pretty
Delivery arrangement was good too
However, the product quality control would need improvement. The flower print of one of the placemat I bought was damaged during I remove the sticker on the product. It was not a good experience.

Improvements or suggestions

I tried to reply and attached the photos to the email you sent to me for order confirmation ( Order confirmation 552872)
but no feedback from you

Reply Van Gogh Museum Shop:

Dear Cynthia,
We're sorry to hear that your placemat was damaged due to the sticker! We've contacted you via e-mail to look for a solution to this problem.
Kind regards,
Julia
Van...
Dear Cynthia,
We're sorry to hear that your placemat was damaged due to the sticker! We've contacted you via e-mail to look for a solution to this problem.
Kind regards,
Julia
Van Gogh Museum Shop


Judy Kang

7/10

Satisfied

Improvements or suggestions

Wish there were more choices of Prints/ Canvas choices to buy online. In particular, I am looking for life-size reproduction of Starry Night on canvas. MOMA only sells a small sized print.