Reviews

9.2 / 10
5033 reviews
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95% of the customers recommend this company.

5033 Reviews

Jon Morrow

10/10

Second canvas bought. Delivery, packaging and product all very good. Would definately recommend. Delivered to the UK - no additional import charges etc post Brexit, it cost as stated on the website.

Improvements or suggestions

None


Baiba L

10/10

Very good experience


Sandra

10/10

Es war alles perfekt, die Lieferung unerwartet schnell.

Improvements or suggestions

nichts


Leena

10/10

Quick and easy


Levente Balla

10/10

Everything was great. Delivery process was well communicated, and the picture looks amazing. Very happy with it overall. :)

Improvements or suggestions

Nothing i can think of.


Lili

10/10

It was excellent. Very fast shipping and I am very glad about it!


Heather Innes

6/10

Ordering process good.

Improvements or suggestions

I ordered some glass tumblers, a calendar and a small towel. When I received the box I could here the glasses moving inside as there was no padding around them. I would recommend when sending... I ordered some glass tumblers, a calendar and a small towel. When I received the box I could here the glasses moving inside as there was no padding around them. I would recommend when sending fragile items across the world (I am in New Zealand) that some bubble wrap be placed in the box to cushion the items. I was amazed that the glasses were still intact.

Reply Van Gogh Museum Shop:

Dear customer,
Thank you very much for your review and your suggestion. Usually we do wrap fragile items in bubble wrap and I will check with my colleagues what happened to your order. I'm...
Dear customer,
Thank you very much for your review and your suggestion. Usually we do wrap fragile items in bubble wrap and I will check with my colleagues what happened to your order. I'm happy to hear that the glasses did arrive in one piece and we hope you will enjoy them.
Kind regards,
Saskia
Van Gogh Museum Shop


Claudia Teper

10/10

I ordered Van Gogh's letters from the Museum Shop. The book was delivered immediately. Its quality and beauty beyond words.


Maureen

10/10

The speed of the delivery of my items was fantastic. Would not hesitate in recommending any purchase from the Museum.

Improvements or suggestions

Nothing at all.


Kyoko Nishimura

8/10

Hello.
Thank you for shipping my order.
I purchased a book (Van Gogh Painter) and a post card set.
These are gift for my father's birth day.




Hello.
Thank you for shipping my order.
I purchased a book (Van Gogh Painter) and a post card set.
These are gift for my father's birth day.












Improvements or suggestions

I was glad if you could prepare gift wrapping.