Very good, fast & good packing
Improvements or suggestions
Nil
5033 Reviews
Wonderful! Item arrived promptly and in excellent condition.
Improvements or suggestions
No suggestions! They even included a thank you video after I completed my purchase.
It's always a pleasure to buy from the Van Gogh Museum. Their products are just so perfect and it is a reminder of my many times in Amsterdam. I'm hoping to be back in person sooner than later.
One of the most shocking experiences of my life (in a good sense).
Improvements or suggestions
Nothing. Perfect in every way!
Expensive. The items were not cheap, the shipping charges were expensive and the shipping company, DHL charged custom brokerage fees.
Improvements or suggestions
Have a shipping option to include regular parcel Post.
Reply Van Gogh Museum Shop:
Dear George Meechan,
Thank you for your and feedback regarding our shipping fee. All Van Gogh Museum Shop parcels are shipped with DHL Express and include track & trace. In this way we can...
Very good
Improvements or suggestions
Its perfect already
Excellent!
I ordered a scarf on Monday and I received it on Friday! I couldn’t believe how quickly it got here
Excellent
Improvements or suggestions
Nothing to suggest
Quick delivery of masks but quality very disappointing. Elastic not attached properly and popped off on first use.
Improvements or suggestions
Improve quality control!!!!!
Reply Van Gogh Museum Shop:
Dear Kevin,
Thank you very much for your review. We're sorry to hear that you've received a mask with a bad elastic. We will contact you directly through e-mail to solve the matter.
Kind...
The process is easy and friendly
Improvements or suggestions
I need the ticket of purchase please