Reviews

Van Gogh Museum Shop
9.2 / 10
5033 reviews
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95% of the customers recommend this company.

5033 Reviews

Kadim

6/10

My experience was not very good. I ordered a necklace as a gift to my friend. It was beautiful on the website, but in reality it turned out to be not so beautiful. As a result, I decided not to give... My experience was not very good. I ordered a necklace as a gift to my friend. It was beautiful on the website, but in reality it turned out to be not so beautiful. As a result, I decided not to give it to my friend, and now the necklace lies in my desk without purpose. I was upset that I wasted my money and time, but what can I do, C'est la vie.

Improvements or suggestions

Make photos of objects more realistic

Reply Van Gogh Museum Shop:

Dear Kadim, thank you for your review. We're sorry to read that the necklace didn't meet your expectations. It is always possible to return an item by filling in the return & exchanges form on... Dear Kadim, thank you for your review. We're sorry to read that the necklace didn't meet your expectations. It is always possible to return an item by filling in the return & exchanges form on our website. https://www.vangoghmuseumshop.com/en/returns-exchanges. Please do so we can help you further. If you have any questions please don't hesitate to contact us.
Kind regards,
Van Gogh Museum Shop

Lorraine Shanks

10/10

I had a very nice experience, thank you

Cornelius Yarbro

10/10

Very easy to order off the website and the item was received on time and in perfect condition.

anne

10/10

Very good and fast service. I was amazed at the quick time for this parcel to arrive to my home in Denmark.

Maxwell Silva

9/10

Loved my purchase when it arrived! Easy to navigate and purchase from Van Gogh Museum's online shop.
Will definitely shop there again, and will recommend to family and friends.

IMELDA BASAURI

10/10

Excelente la pagina web, la compra rápido y fácil, el envió llego a La Paz, BCS México en 5 días, via DHl, la empresa de mensajería facilito el pago de impuestos de importación. Los productos de... Excelente la pagina web, la compra rápido y fácil, el envió llego a La Paz, BCS México en 5 días, via DHl, la empresa de mensajería facilito el pago de impuestos de importación. Los productos de excelente calidad y hermosos. Gracias por el video de agradecimiento por la compra. Saludos.

Sharon o keeffe

10/10

Excellent

Improvements or suggestions

For me everything was great

Daan Stuvel

10/10

I bought two items and are really satisfied with my order.

Improvements or suggestions

Nothing comes to mind

Sandra Pinto

9/10

Gostei muito dos artigos, que também já os conhecia porque já visitei o museu(lindo!!) e foi muito rápido a entrega e muito fácil para encomenda e pagamento.

Barbara Kunz

10/10

Great shopping experience. My questions about shipping were promptly answered. The package arrived quicker than expected.

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