Reviews

Wallpaperwebstore.co.uk
8.7 / 10
327 reviews
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89% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

327 Reviews

Anonymously

10/10

Great website saved me an awful lot of money compared to the price of the paper in local retailers-received my order in good time and excellent condition-would most definitely recommend using this... Great website saved me an awful lot of money compared to the price of the paper in local retailers-received my order in good time and excellent condition-would most definitely recommend using this company

Strengths

Money saving

Improvements or suggestions

Wasn’t aware of vat having to be added until final checkout-should have been more noticeable earlier on

Rosie

1/10

Really unimpressed. Even though this company calls itself wallpaperwebstore.co.uk is is actually based in Holland. This wouldn't have been an issue, however the wallpaper paste I was sent only had... Really unimpressed. Even though this company calls itself wallpaperwebstore.co.uk is is actually based in Holland. This wouldn't have been an issue, however the wallpaper paste I was sent only had instructions in Dutch so was un-usable. Then when I needed to return a roll of wallpaper it cost £10 as they don't offer free returns. THEN they claimed they didn't receive my return, despite showing them the proof of postage from the UK post office. They have not refunded me, therefore I am down by over £60. Hugely disappointed and would advise anyone to be incredibly wary of using this company.

Rosie

1/10

Hugely disappointed - even though this website calls itself wallpaperwebstore.co.uk it is based in Holland, this won't have been an issue, apart from the fact the wallpaper paste instructions are... Hugely disappointed - even though this website calls itself wallpaperwebstore.co.uk it is based in Holland, this won't have been an issue, apart from the fact the wallpaper paste instructions are all in dutch which made it impossible to use. Then, on returning one roll of wallpaper I had to pay £10 for return postage as they do not offer free returns. Which they are now claiming it hasn't arrived, despite me providing proof of postage from the UK Post Office. They won't refund me so I am now to of pocket by over £60 which I feel is unacceptable. I do not trust this company and I would urge others to be wary.

Strengths

Range of wallpaper

Denisa

10/10

I ordered a wallpaper to the Czech Republic. fast delivery and great communication. cheaper than if I ordered it in czech,.

Anonymously

10/10

A wide range of quality wallpapers at competitive prices. Despite being delivered from another country the paper arrived within 5 days & was well packaged ( so was undamaged. )

Strengths

A wide range of papers; competitive prices;

Anonymously

10/10

Excellent service, delivered in 48 hours

Strengths

Speed of delivery

Anonymously

10/10

Excellent quality and service

Strengths

Excellent service and choice

Anonymously

10/10

Amazing service. Wallpaper arrived quickly (within 4 days).
Excellent prices and easy ordering.

Strengths

Speedy, efficient delivery with excellent delivery tracking.

Improvements or suggestions

On The website it is a bit tricky to find what you want if you don’t already have a specific paper in mind

Anonymously

5/10

Delivery company fastway who ends up delivering is a joke.
You really need to find an alternative delivery company as I don't think I would buy again knowing they are the delivery company. Delivery company fastway who ends up delivering is a joke.
You really need to find an alternative delivery company as I don't think I would buy again knowing they are the delivery company.

Strengths

Wallpaper is good value

Improvements or suggestions

Change delivery company

Anonymously

10/10

Excellent from start to finish.

Strengths

Easy to access Spoke to someone who really knew her stock . She emailed me a link Ordering and delivery all seamless

Improvements or suggestions

Altogether excellent

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