Reviews

8.7 / 10
327 reviews
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89% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

327 Reviews

Anonymously

10/10

Excellent customer service, quick delivery.

Strengths

Prompt service.

Improvements or suggestions

Website froze for me on a couple of occasions.


Lesley

10/10

Easy ordering, quick delivery

Strengths

Easy ordering, quick delivery

Improvements or suggestions

Wallpaper came in a very flimsy box which had torn during the journey, it looked like it had got caught on something sharp, hence tearing the cardboard, therefore one of the rolls of paper had been... Wallpaper came in a very flimsy box which had torn during the journey, it looked like it had got caught on something sharp, hence tearing the cardboard, therefore one of the rolls of paper had been damaged also, I am hoping that I will still have enough paper so it won't matter.
At £42 per roll I was a bit miffed!
I think the paper could do with some protection around it during its journey, or a more robust box that doesn't collapse and tear so easily. There was a lot of space left in the box, enough for a bit of packing and protection


Anonymously

10/10

Brilliant

Strengths

Everything was good

Improvements or suggestions

Maybe provide English instructions with the wallpaper paste?


Anonymously

9/10

Good. Prompt delivery

Strengths

Good range of papers and good prices


Anonymously

8/10

Love the paper!

Strengths

Fine

Improvements or suggestions

Delay


Sue

10/10

Very satisfied with service from Wallpaperonthe web. Wallpaper was a very good price as well.

Strengths

Price and service.


Anonymously

10/10

Perfect

Strengths

Quick easy delivery excellent service


Yvonne Smith

10/10

Ordering was simple and delivery was quick

Strengths

I liked the measurement tool so you know how much paper to order

Improvements or suggestions

Nine I can think of


Mrs S

8/10

Great

Strengths

Very easy to use website, and superb delivery

Improvements or suggestions

Sending samples through is very slow


Anonymously

10/10

Prompt accurate service.

Strengths

Clear information easy to follow for an amateur ,

Improvements or suggestions

You are doing everything right