Reviews

8.7 / 10
327 reviews
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89% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

327 Reviews

THF DECORATORS LTD

10/10

The service I received from this company was 1st class. My order was delivered on time and not damaged. Good job.

Strengths

Their efficiency.

Improvements or suggestions

???


Alison Wade

10/10

Excellent service, great product and fast delivery !!


Linda

10/10

Very reliable , well packed and protected in individual boxes.

Strengths

very efficient, and delivered quickly.

Improvements or suggestions

maybe understanding English more and making it easier to order samples.


Anonymously

8/10

My experience with Wallpaperwebstore.co.uk was very good .

Strengths

A lot of choice .

Improvements or suggestions

Finding how to ask for free samples was impossible to find - ended up emailing and requesting - the icons could take you to the links ie : email, samples etc ...


Anonymously

10/10

Excellent prices, very fast delivery, great customer service over the phone.

Strengths

Great value for money, wide choice, good to speak to with a query, very fast delivery

Improvements or suggestions

Send English instructions with wallpaper paste.


Denise

10/10

Excellent service

Strengths

Easy to order, answered my emails straight away when I had a query


Kathy Biles

10/10

Excellent

Strengths

Uncomplicated efficient and very reasonable the paper arrived within days the girls I spoke to couldn't have been more helpful


Anonymously

10/10

Excellent, they managed to find wallpaper that did not even featured on their website

Strengths

Excellent customer service, fast delivery and the cheapest on the web

Improvements or suggestions

N/A


Anonymously

8/10

Good price, delivered on time

Strengths

product range, confirmation emails

Improvements or suggestions

None


Frank Fijalka

2/10

Unfortunately I had availability confirmation only on the day prior to expected delivery- was told there was a 4 month delay!
despite calling to to re confirm a couple of days earlier . Unfortunately I had availability confirmation only on the day prior to expected delivery- was told there was a 4 month delay!
despite calling to to re confirm a couple of days earlier .
Had to resource from elsewhere, other suppliers had full information on availability at time of ordering.
Currently awaiting full refund
Regards
Frank Fijalka

Strengths

Lots of on line choice

Improvements or suggestions

Check actual availability sooner as people rely on materials for projects