Reviews

8.7 / 10
327 reviews
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89% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

327 Reviews

Lynne Davison

2/10

Poor - despite taking the order I found out the following day that the item was not actually available and I have not yet received a refund of the money I paid (order placed two weeks ago).


Catherine Currah

10/10

Customer service brilliant, quick delivery and great communication, I would happily buy from these again and the wallpaper is great too!

Strengths

Great customer service, huge selection of wallpaper, plus free delivery to U.K. and free wallpaper tools, brilliant!

Improvements or suggestions

Slightly better descriptions of wallpapers especially those where there are variations as it's sometimes hard to tell which colour you are ordering and which borders match for example


Anonymously

10/10

I ordered wallpaper easy. Good explanation on site and quality of the picture are really good. Wallpapers looks the same like on picture . had quick delivery to my home .


Anonymously

10/10

Great selection , good prices and speedy delivery.

Strengths

Best price and prompt delivery


Anonymously

10/10

Easy to order, had a question regarding order which was answered the same day. Delivery to uk only took 4 working days. Will definitely be ordering again. Really happy.


Anonymously

10/10

Purchase of wallpaper

Strengths

The service is excellent


Carol collard

10/10

Excellent company will be using them again wallpaper just what we wanted excellent customer serivce

Strengths

Customer serivce was excellent

Improvements or suggestions

None keep doing what your doing


Anonymously

10/10

Fast response to correspondence, great product with fast delivery and reasonable prices

Strengths

Roll measurement tool was accurate

Improvements or suggestions

Samples didn't arrive very fast so got impatient and ordered anyway


Nissan girl

10/10

Excellent.......pleased I found them

Strengths

Quick response to e-mails...excellent customer service....whole experience was good

Improvements or suggestions

You can't improve on perfection......keep doing what you do......
my only suggestion would be to have large samples..possibly an A4 size


Anonymously

10/10

It was our first time using this company and to be honest, we were a bit wary at first. The prices looked too good to be true and there was no delivery charge. Had a slight problem making the... It was our first time using this company and to be honest, we were a bit wary at first. The prices looked too good to be true and there was no delivery charge. Had a slight problem making the payment but a phone call confirmed that everything was ok. The wallpaper arrived a few days later and was as described. We had a sample obtained from another supplier, so was able to check whether the product was genuine or not. It was. If you are ordering from this company, please just allow a few extra days for delivery as it comes from Europe: but impressed how they delivered it so quickly.

Strengths

Easy to deal with. Customer services speak good English so easy to understand on the phone.

Improvements or suggestions

Make sure UPS send out delivery updates as they should.