Reviews

Wallpaperwebstore.co.uk
8.7 / 10
327 reviews
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89% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

327 Reviews

A Galloway

8/10

I ordered 3 rolls of Chic 322020. I used your online wallpaper calculator which said that I would need 2.1 rolls and therefore to order 3 rolls. I have only used 2 rolls to wallpaper as the 3rd roll... I ordered 3 rolls of Chic 322020. I used your online wallpaper calculator which said that I would need 2.1 rolls and therefore to order 3 rolls. I have only used 2 rolls to wallpaper as the 3rd roll wasn't needed. This is expensive wallpaper at over £90.00 per roll, and so I would like to know if I can return and have my monet refunded for the 3rd roll of Eijffinger Chic 322020. Thank You.

Strengths

The speed with which my wallpaper was despatched and delivered, and it does look fabulous now it is up on the wall. I cannot really comment on the after sales as until I know if I can return and be... The speed with which my wallpaper was despatched and delivered, and it does look fabulous now it is up on the wall. I cannot really comment on the after sales as until I know if I can return and be refunded for my unnecessary 3rd roll of wallpaper I don't know if the after sales is good or not. I do think the wallpaper calculator was not accurate enough as I used your wallpaper calculator and because of this I have ended up with one roll too much of very expensive wallpaper.

Improvements or suggestions

The wallpaper calculator is not accurate enough. It suggested I would need 2.1 rolls and would need to order 3 rolls. I only needed 2 rolls.

Anonymously

10/10

This was my first time using this site and I was impressed with the whole package. The range of products were well displayed and were a true representation and the ordering process was... This was my first time using this site and I was impressed with the whole package. The range of products were well displayed and were a true representation and the ordering process was straightforward and quick.

Strengths

Well displayed products on site and simple ordering process. Also free samples.

Improvements or suggestions

No improvements that I can think about, the whole process of ordering was clean and smooth

Yasmin

2/10

Amazing product, pretty poor customer service. Would only use again if dramatically cheaper than elsewhere.

Strengths

Free tools sent with wallpaper are good quality.

Improvements or suggestions

Better customer service and keep customers informed about their order.

marilyn dinsdale

10/10

Very pleased with the whole buying experience. The delivery of the wallpaper was fast and communication from the seller excellent. I was particularly impressed with the free gift of tools and... Very pleased with the whole buying experience. The delivery of the wallpaper was fast and communication from the seller excellent. I was particularly impressed with the free gift of tools and brushes to aid doing the job, that was indeed very nice to receive.

Strengths

The range of wallpaper is impressive and such good value.

Improvements or suggestions

I think you are doing an excellent job - I do like the opportunity to see a picture of the paper in a room setting.

Natalie eden

10/10

Fantastic quality wallpaper and excellent customer service definitely shop again

Vicki branfield

10/10

Great price, and free delivery which arrived in good time

Strengths

Rally good price, and was able to convert the payment at a good rate with paypal

Improvements or suggestions

None

Elizabeth

10/10

Saw on the website. Ordered, and within the week, the paper arrived.

Strengths

Arrived as stated, was in good condition, and was as pictured on the website. I would definitely use this website again.

Improvements or suggestions

Don't think there's anything I would make better.

Anonymously

10/10

Great experience from start to finish. Great competitive pricing. Straight forward purchase and quick delivery service.
Asked a couple of questions recently on a separate transaction... Great experience from start to finish. Great competitive pricing. Straight forward purchase and quick delivery service.
Asked a couple of questions recently on a separate transaction regarding a wall mural and quick response to email. Now in the process of purchasing the said wall mural.

Strengths

Helpful customer friendly system. And all of the above

Improvements or suggestions

Could be a little quicker on contacting customer with a delivery date.

Joyce Felizardo

10/10

Excellent

Anonymously

10/10

Really fast service, son really loves this wallpaper.

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