Reviews

8.7 / 10
327 reviews
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89% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

327 Reviews

rebecca wells

10/10

Brilliant can't believe how quick delivery came..Will definitely recommend to friends..I'm sure when the paper is up they will all be asking...

Strengths

Easy...

Improvements or suggestions

Non required


Dion

10/10

V pleasant and helpful people
Delivery on time and well packaged
Will use again!

Strengths

V easy !

Improvements or suggestions

None


Anonymously

8/10

Excellent service

Strengths

Easy ordering process and fast delivery


Mrs K Waller

8/10

Excellent website, great range of papers and ease of ordering. Although the paper calculator estimated we would need 6 rolls of paper, we have used only 4 leaving us with 2 to return. Cost to return... Excellent website, great range of papers and ease of ordering. Although the paper calculator estimated we would need 6 rolls of paper, we have used only 4 leaving us with 2 to return. Cost to return the rolls by courier £41 - refund value £62 can't justify that, so is the calculator incorrect?

Strengths

Great variety of papers and allows uk residents to order papers at such a reduced price compared with the price in the shops.

Improvements or suggestions

Make returns a more customer friendly process.


Abbey Sutton

10/10

Customer Service was fantastic, great communication. 5 Star Service

Strengths

Website was easy to navigate. Price was cheapest available & free delivery.

Improvements or suggestions

The measurement calculator wasn't so accurate.. But ordered more rolls with ease and batch numbers were matched so can't complain really.


Anonymously

8/10

Ordered product without first setting up an account which made it impossible to then track the order. Contacted by email and received a telephone call same day to explain delays with order which I... Ordered product without first setting up an account which made it impossible to then track the order. Contacted by email and received a telephone call same day to explain delays with order which I considered to be VERY efficient and helpful

Strengths

See above

Improvements or suggestions

When new customers order without first creating an account ensure these orders can be then subsequently be "tracked", or make it impossible to order without creating an account


Deborah Sanderson

10/10

Simple, easy transaction. Got the wallpaper within 2 days. A++++

Strengths

Definitely recommend.

Improvements or suggestions

No improvement needed!!


Katie

10/10

Very good

Strengths

Many choices

Improvements or suggestions

None


Anonymously

10/10

Excellent


Kathleen

10/10

I am delighted with the wallpaper and delivery service.....and happy to give you an A***** recommendation and will be back thankyou.

Strengths

The quality ....and selection.....

Improvements or suggestions

Happy that I found you but picked the design up from IKEA....however ...for UK ...Houzz site for different ideas for home decor ....would be good for you ...and us...your different.