Reviews

8.7 / 10
327 reviews
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89% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.6/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

327 Reviews

Diane

10/10

I purchased some beautiful wallpaper of great quality from the company. They were efficient and helpful throughout. The wallpaper arrived within the time they promised. I have nothing but... I purchased some beautiful wallpaper of great quality from the company. They were efficient and helpful throughout. The wallpaper arrived within the time they promised. I have nothing but admiration for them all.

Strengths

Friendly and helpful staff

Improvements or suggestions

I couldn’t improve on the company. I had an excellent experience.


Derek

10/10

Very good

Strengths

Got the paper I needed


Alison

10/10

Very easy and pleasant transaction

Strengths

Ease of use


Anonymously

8/10

Good but said 2-3days expected delivery but ended up being about a week.

Strengths

I was informed all the way with delivery status via email link

Improvements or suggestions

Adjust expected delivery time on website


Anonymously

10/10

Was a bit surprised to be addressed by my surname but not important. However more surprised by the kitchen-roll type texture of the wallpaper. Doesn't show in illustration and no mention in... Was a bit surprised to be addressed by my surname but not important. However more surprised by the kitchen-roll type texture of the wallpaper. Doesn't show in illustration and no mention in desscription. That said, love the hand-painted effect of the pattern so am not returning.

Strengths

Quick, efficient. well-packed. Arrival date notified.

Improvements or suggestions

Again, better description


Julie

6/10

Ok but not received my wallpaper yet

Strengths

It has the paper I want

Improvements or suggestions

Finding the paper by pattern


Anonymously

9/10

Overall the experience was positive. The site was easy to navigate; purchase was smooth and communication was good.

Strengths

Unique products, very easy tools for measuring .

Improvements or suggestions

Better instructions. One of the recommended products to go with my wallpaper was an adhesive mix. It turns out that of the four languages that the product used for instructions, none of them was... Better instructions. One of the recommended products to go with my wallpaper was an adhesive mix. It turns out that of the four languages that the product used for instructions, none of them was English. It would have been good to know that before purchasing.


Susan. Nightingale

10/10

Excellent

Strengths

Fast delivery

Improvements or suggestions

None


Sharron Callaghan

9/10

It was so easy from start to finish and the product only took a few days to reach us on the other side of the world.

Strengths

The ease of ordering.

Improvements or suggestions

The one thing was when ordering I did not receive an email etc from the company telling me my order had gone through, I would have liked to receive that notice,


Anonymously

10/10

Good fast service

Strengths

Good info on arrival of goods

Improvements or suggestions

Not necessary