Reviews

8.8 / 10
692 reviews
Write a review

91% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

692 Reviews

Ruth O Brien

9/10

Excellent service and fast delivery I'm delighted with the product looks fantastic

Strengths

Fast and easy to order

Improvements or suggestions

Nothing I'm extremely happy with the service would definitely use again


Xavier Pinero Martinez

10/10

Excellent

Strengths

Good website and worldwide fast shipping

Improvements or suggestions

None


Alison Newton

1/10

Terrible- do not use if in UK

Strengths

None

Improvements or suggestions

I was charged an additional £40+ over the confirmed order value for charges on tax and duty etc...would not have bought if I’d known this. Deceptive and no response when I raised it. Avoid at all... I was charged an additional £40+ over the confirmed order value for charges on tax and duty etc...would not have bought if I’d known this. Deceptive and no response when I raised it. Avoid at all costs. Post office don’t release parcel unless it’s paid so no choice.


Joke De Boer

9/10

Very easy to order and very prompt delivery

Strengths

If you know the code number it is very easy to order

Improvements or suggestions

No suggestions, very happy with the service


Venita Rostas

10/10

Easy website to navigate. Very clear.

Strengths

Very clear so very quick and easy to order.

Improvements or suggestions

I was happy with the whole process


Mahalah Dominic

9/10

Very quick and efficient service

Strengths

Wallpaper was much cheaper than the only other store I found that stocked the particular wallpaper I brought

Improvements or suggestions

No


Penny Smith

2/10

A little frustrating. I’ve had to pay over £90 in import duty which wasn’t mentioned. It was free p&p. Also one of the products isn’t the colour way I ordered. I’ve emailed regarding import duty but... A little frustrating. I’ve had to pay over £90 in import duty which wasn’t mentioned. It was free p&p. Also one of the products isn’t the colour way I ordered. I’ve emailed regarding import duty but heard nothing back.

Strengths

Good choice of product and photos.

Improvements or suggestions

Reply to emails.


Debbie Stevens

6/10

Was easy but expensive

Strengths

Wide range easy to navigate

Improvements or suggestions

Other freight options


lynn elliott

10/10

Wonderful experience dealing with the company. I am out of the country and the process went extremely well.

Strengths

Fast delivery with no issues

Improvements or suggestions

I have no suggestions for improvements as this process went so smoothly.


Carmen Romero

8/10

Easy and quick

Strengths

prices

Improvements or suggestions

shipping costs