Reviews

Wallpaperwebstore.com
8.8 / 10
692 reviews
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91% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

692 Reviews

Rose Martinez

7/10

Excellent service, better than expected.

Strengths

Good shipment logistic

Linda

10/10

Awesome service! Fast delivery and very nice customer service.

Strengths

Easy to filter out what you're looking for and at the same time you find new inspiration.

Improvements or suggestions

Nothing that I can think of right now.

Jody Reriti

10/10

Fast and easy way to use online purchase, felt safe during the purchase process; good secure and traceable delivery service.
Will not hesitate in reusing this site or recommending to others.

Strengths

Fast and easy website to use,

Juan

8/10

All ok.

Johan O

1/10

Placed an order and was abit tight on time, needed it 10 days later. Contacted support right away to confirm it would make it with time to spare. 5 days later, it was not even sent but support said... Placed an order and was abit tight on time, needed it 10 days later. Contacted support right away to confirm it would make it with time to spare. 5 days later, it was not even sent but support said it would be sent day after and would make in with atleast an day to spare.

When the day arrived, still no wallpapers and it had just then made it out of country, and the hired help was not much used without the wallpapers.

Improvements or suggestions

If it is 'abit rushed' and have an day it must be delived on (9-10 days when it says it should take 3-5~ should be fine), then instead of support making promises, they should make sure goods are... If it is 'abit rushed' and have an day it must be delived on (9-10 days when it says it should take 3-5~ should be fine), then instead of support making promises, they should make sure goods are sent, or if they are sent late, use Express Delivery.

Overall, after all good comments on the site, I'm sad that I have to make this report.
Asking several times in good time and still late delivery after date i required the goods, sorry but I feel this time was not ok.

Best Regards, Johan Oskarsson

Anonymously

10/10

Very happy with the service provided by the company. Wallpaper received promptly and as described. Excellent.

Strengths

Excellent service and value for money.

Improvements or suggestions

Nil.

Anonymously

6/10

Their emails went into my junk mail. I contacted customer service and they dealt with me in a satisfactory way. However the delivery process took much longer than I expected.

I... Their emails went into my junk mail. I contacted customer service and they dealt with me in a satisfactory way. However the delivery process took much longer than I expected.

I received a 'free' gift of an advice booklet and some useful tools. The booklet was all in Dutch and as a result not useful.

Strengths

Good customer service. Reasonably good price

Ekrem inözü

4/10

You announce 3 days for delivery , once i paid, you give end of the month. Delivered earlier than the end of the month but not fair and clear.

Strengths

Choice

Improvements or suggestions

Accurate delivery date

Susan Hayslep

10/10

We coukd not have been happier with your service. We ordered online from australia and recieved our order very quickly.thank you your service is excelent.

Strengths

Service ..product..price

Improvements or suggestions

Could not be improved

Virginia

8/10

Brilliant support! The delivery on time and really good advise

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