Reviews

8.8 / 10
692 reviews
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91% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

692 Reviews

Anonymously

8/10

Everything was fine, except I would have liked the instructions to be in English rather than Dutch which is a language I don't know...

Strengths

Good selection, easy to navigate


Anonymously

10/10

Amazing! The price was unbelievable, compared to the retail price for same paper in New Zealand
The shipping was very fast


Kki Studdy

10/10

Nothing to complain about, all went smoothly, thank you

Strengths

Smooth transaction

Improvements or suggestions

none, only ordered once and very satisfied


fred K

8/10

I purchased several wallpaper rolls. my experience has been extremely positive, from finding the product to placing it to receiving it
delivery was even faster than I expected.
I will...
I purchased several wallpaper rolls. my experience has been extremely positive, from finding the product to placing it to receiving it
delivery was even faster than I expected.
I will definitely do business with this company

Strengths

product inventory
pricing
shipping and delivery time

Improvements or suggestions

1. responding to all customer inquiries. I did not receive any response to many of my inquiries
2. when responding, improving the cycle time of responding to customer inquiries


Anonymously

8/10

We are pleased with the products; however, the shipping charges were significant and, when shipping to Canada, why does the package travel through the U.S.? As a result of going through the U.S., I... We are pleased with the products; however, the shipping charges were significant and, when shipping to Canada, why does the package travel through the U.S.? As a result of going through the U.S., I incurred additional charges for U.S. to Canada duties.
Additionally, when shipping internationally, instructions/directions should be translated into the language of the recipient. It took me considerable time to use a web translation tool to convert the instructions into English.

Strengths

Although I have not hung the wallpaper yet, it appears to be of good quality and is what we expected.

Improvements or suggestions

Please see the note above regarding international shipping as well as translation of instructions.


Anonymously

9/10

Very good, quick delivery

Strengths

Well assorted


Kitty

10/10

Fast, and easy!

Strengths

Fast delivery!


Anonymously

10/10

Fantastic!

Strengths

Very fast shipping!!


Anonymously

10/10

Easy to order, fast delivery and very happy with the wallpaper!

Strengths

As above

Improvements or suggestions

No need to improve as we were very happy with the service!


Anonymously

6/10

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Strengths

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Improvements or suggestions

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