I ordered a Blu-ray player via the website. It was dispatched almost immediately, and while a small item was missing from the box, this was immediately corrected as soon as I called.
Sterke punten - Strengths
Strong personal service, very fast to respond, helpful with suggestions and support.
Verbeteringen of suggesties - Improvements or suggestions
The website could do with a design update: it looks very 1990s. ;)