Reviews

9.6 / 10
206 reviews
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99% of the customers recommend this company.

Wat vindt u van de bestel procedure? - Ease of ordering
9.4/10
Levertijd - Delivery speed
9.6/10
Wat vindt u van de informatie op de website? - Information on the website?
9.2/10
Responstijd - Response time
9.6/10
Klantvriendelijkheid - Customer service
9.6/10
After sales
9.4/10

206 Reviews

xmnr

9/10

Ganz frischen Vanity Pro 8ch von audiopraise bestellt - checkout ging zuerst nicht, aber sehr gut gelöst

Sterke punten - Strengths

Hohes Interesse an Kundenzufriedenheit.

Verbeteringen of suggesties - Improvements or suggestions

Webshop war im Umbau und vieles ging nicht im Dez 2021. Daher erster Eindruck wohl nicht repräsentativ.


Antony

9/10

Perfect. Contact gezocht hoe snel ik een SVS subwoofer in huis zou kunnen hebben vlak voor kerst om 16:30 in de middag. Was geen probleem deze zou de volgende dag worden geleverd. En dat werd ie... Perfect. Contact gezocht hoe snel ik een SVS subwoofer in huis zou kunnen hebben vlak voor kerst om 16:30 in de middag. Was geen probleem deze zou de volgende dag worden geleverd. En dat werd ie ook. Wat een kanon. Mijn volgende upgrade (front center en rears) komen ook zeker hier vandaan!!

Sterke punten - Strengths

Super communicatie. Na mijn bestelling een aantal keren gebeld en de volgende ochtend ook nog om te zorgen dat de levering zo soepel mogelijk zou verlopen.

Verbeteringen of suggesties - Improvements or suggestions

Geen. Creditcard kosten zijn hoog maar begrijpelijk.


Yarno

10/10

Great customer service! There was a problem with delivery, wich was not their fault, but they solved it verry well.
Also I am verry happy with the product (SVS 3000 Micro subwoofer).


sm

10/10

Good

Sterke punten - Strengths

Great product, super easy to install and worked as advertised


Mr Adam Kubera

10/10

Great seller - was flexible and allowed to sell item to my country per my ask!

Sterke punten - Strengths

Quick communication.

Verbeteringen of suggesties - Improvements or suggestions

-


Ms Leena Saarimaki

10/10

Excellent!

Sterke punten - Strengths

Straightforward ordering process & efficient delivery.

Verbeteringen of suggesties - Improvements or suggestions

Automatic delivery updates would be helpful instead of having to login & request.

Reply JVB Digital / OPPOstore / AVstyle:

It's annoying that you haven't had any episode updates,
When we ship with FedEx, the tracking number is automatically emailed, when you click on it you will automatically get the most recent...
It's annoying that you haven't had any episode updates,
When we ship with FedEx, the tracking number is automatically emailed, when you click on it you will automatically get the most recent status and you can also choose if you want to receive more extensive updates. We don't turn this on by default because this can also be experienced as annoying, but we will investigate if this is possible in another way.


Ms Abby Braunsdorf

10/10

The kit came very quickly in the mail. I had some trouble installing it and the customer service guys went all out to help me. I know have the product working and couldn't be happier.

Sterke punten - Strengths

Product, documentation, customer service.


Anonymously

10/10

Fast and pleasant customer service


Mr Frans van Heumen

9/10

Prima !

Sterke punten - Strengths

Snelle service, prima communicatie

Verbeteringen of suggesties - Improvements or suggestions

Geen


Mr David Bakke

10/10

Product works as advertised. Very innovative!

Sterke punten - Strengths

Product description was straight forward

Verbeteringen of suggesties - Improvements or suggestions

Screen share directions so people understand how easy the installation really is....