Feedback Company

Mascolori.com

4.3 /10

StarStarEmpty starEmpty starEmpty star

32 reviewsWrite review

checkbox100% recommends Mascolori.com!

After sales support
StarStarStarStarHalf star
8.6/10
Customer service
StarStarStarStarHalf star
8.8/10
Ease of ordering
StarStarStarStarHalf star
9/10
32 reviews

Z Rich

StarStarStarStarHalf star
9/10

ABsolutely FANtastic

Responsiveness
4.5
Strengths
FABulous service, from staff, from owner. INCREDIBLE designs - difficult 2buy just ONE!
Website usability
5

Published on

Horst Freiberger

StarStarStarEmpty starEmpty star
6/10

SPAM .

Describe your experience with this company
.
Information about the progress of your order
5
Responsiveness
3.5

Published on

Anders S. Wald

StarStarStarEmpty starEmpty star
6/10

I have bought 3 times from Mascolori and is very pleased with the items I bought

Points of improvement or tips
If set to English Language its does not always show all pages in English
Information about the progress of your order
2.5
Customer service
4.5

Published on

Hans-Joachim Hecht

StarStarStarHalf starEmpty star
7/10

Grundsätzlich seh zufrieden

Responsiveness
2.5
Would you recommend this company
Ja
Describe your experience with this company
Grundsätzlich seh zufrieden

Published on

Dio Stefanopoulos

StarStarStarStarStar
10/10

I absolutely love your shoes and your customer service is impeccable.

Strengths
Keep making awesome shoes. I love getting complements on a daily basis!
Eindoordeel
5
Would you recommend this company
Ja

Published on

peter köhn

Half starEmpty starEmpty starEmpty starEmpty star
1/10

good. online not so good (www.mascolori.nl)

Strengths
Shoe-Design !
Responsiveness
3
After sales support
3

Published on

anonymous

StarStarStarEmpty starEmpty star
6/10

I like the product but there is no communication to confirm the order or update me on the progress

Information about the progress of your order
1
Ease of ordering
3.5
Eindoordeel
3

Published on

Stephan Hagenkord

StarStarStarStarHalf star
9/10

Top notch service, ultrafast delivery to Germany (Order Monday, Shoes arrived Wednesday). Overall excellent experience.

Ease of ordering
4.5
After sales support
4.5
Speed of delivery
5

Published on

anonymous

StarHalf starEmpty starEmpty starEmpty star
3/10

Great shoes and bad website. Trying to sort for size causes shoes that don't fit to become greyed slightly in grid. Hard to see, hard to use. Removing from basket is also weird and not intuitive. I was going to get more shoes but they disappeared from cart and then I could not find them on site. Weird. I would get the website working properly. You have already lost sales from me.

Strengths
Great shoes.
Points of improvement or tips
Can't fill out feedback form in English. Eindoordeel???
Product of service:
I DON'T WANT MY FUCKING COMMENTS PUBLISHED

Published on

Dionysos

StarStarStarStarStar
10/10

I can not believe the shoe options this company has! For being established in the Netherlands, the turnaround and shipping time is surprisingly quick. If there is an issue on their end, they immediately follow through with an email. I like this! I have nothing negative to say.

Ease of ordering
5
Customer service
5
Points of improvement or tips
Nothing from me. Keep up the good work! Might want to translate Eindoordeel on your survey questions. Does it mean Final Assessment?

Published on

anonymous

StarStarStarStarStar
10/10

Bought 2 shirts ! a year ago and 1 right now. Hav had good communication both times with trier friendly staff. Came across Mascolori in American Express newsletter.

Information about the progress of your order
1
Speed of delivery
5
Eindoordeel
5

Published on

Paul

StarStarStarEmpty starEmpty star
6/10

I’m happy with the cool shoes

Would you recommend this company
Ja
Eindoordeel
3
Describe your experience with this company
I’m happy with the cool shoes

Published on

Hecht Hans-Joachim

StarStarStarStarEmpty star
8/10

Im client form beggining. any question ?

Describe your experience with this company
Im client form beggining. any question ?
Responsiveness
5
After sales support
4

Published on

Jenny Olivier

StarStarStarStarStar
10/10

Fantastic!

Website usability
5
Would you recommend this company
Ja
Information about the progress of your order
5

Published on

Charley Jonsson

StarStarStarStarStar
10/10

My overall experience have been very good and i will make more orders in the future.

After sales support
4.5
Speed of delivery
4.5
Information about the progress of your order
5

Published on

Reviews

Mascolori.com collects company reviews at Feedback Company. The company collects reviews independently.

Mascolori.com has achieved the following results:

  • checkAverage score: 4.3/10
  • check32 collected reviews
  • checkFirst review written on 23 november 2015

Mascolori.com

Mascolori is always pushing the boundary between fashion and art by finding a balance between too much and not enough. We work in the thin area among overdone and just right to provide the perfect shoe to depict your personality. Mascolori is for men who look for contradictions and find the beauty within them, these men have no limits to their style and welcome creativity. Our collections are made for the interesting men in the world. A true combination between original and classic that dares

Contact

Mascolori.com

Bergselaan 265

3038CC Rotterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales support
StarStarStarStarHalf star
8.6/10
Customer service
StarStarStarStarHalf star
8.8/10
Ease of ordering
StarStarStarStarHalf star
9/10
32 reviews

Z Rich

StarStarStarStarHalf star
9/10

ABsolutely FANtastic

Responsiveness
4.5
Strengths
FABulous service, from staff, from owner. INCREDIBLE designs - difficult 2buy just ONE!
Website usability
5

Published on

Horst Freiberger

StarStarStarEmpty starEmpty star
6/10

SPAM .

Describe your experience with this company
.
Information about the progress of your order
5
Responsiveness
3.5

Published on

Anders S. Wald

StarStarStarEmpty starEmpty star
6/10

I have bought 3 times from Mascolori and is very pleased with the items I bought

Points of improvement or tips
If set to English Language its does not always show all pages in English
Information about the progress of your order
2.5
Customer service
4.5

Published on

Hans-Joachim Hecht

StarStarStarHalf starEmpty star
7/10

Grundsätzlich seh zufrieden

Responsiveness
2.5
Would you recommend this company
Ja
Describe your experience with this company
Grundsätzlich seh zufrieden

Published on

Dio Stefanopoulos

StarStarStarStarStar
10/10

I absolutely love your shoes and your customer service is impeccable.

Strengths
Keep making awesome shoes. I love getting complements on a daily basis!
Eindoordeel
5
Would you recommend this company
Ja

Published on

peter köhn

Half starEmpty starEmpty starEmpty starEmpty star
1/10

good. online not so good (www.mascolori.nl)

Strengths
Shoe-Design !
Responsiveness
3
After sales support
3

Published on

anonymous

StarStarStarEmpty starEmpty star
6/10

I like the product but there is no communication to confirm the order or update me on the progress

Information about the progress of your order
1
Ease of ordering
3.5
Eindoordeel
3

Published on

Stephan Hagenkord

StarStarStarStarHalf star
9/10

Top notch service, ultrafast delivery to Germany (Order Monday, Shoes arrived Wednesday). Overall excellent experience.

Ease of ordering
4.5
After sales support
4.5
Speed of delivery
5

Published on

anonymous

StarHalf starEmpty starEmpty starEmpty star
3/10

Great shoes and bad website. Trying to sort for size causes shoes that don't fit to become greyed slightly in grid. Hard to see, hard to use. Removing from basket is also weird and not intuitive. I was going to get more shoes but they disappeared from cart and then I could not find them on site. Weird. I would get the website working properly. You have already lost sales from me.

Strengths
Great shoes.
Points of improvement or tips
Can't fill out feedback form in English. Eindoordeel???
Product of service:
I DON'T WANT MY FUCKING COMMENTS PUBLISHED

Published on

Dionysos

StarStarStarStarStar
10/10

I can not believe the shoe options this company has! For being established in the Netherlands, the turnaround and shipping time is surprisingly quick. If there is an issue on their end, they immediately follow through with an email. I like this! I have nothing negative to say.

Ease of ordering
5
Customer service
5
Points of improvement or tips
Nothing from me. Keep up the good work! Might want to translate Eindoordeel on your survey questions. Does it mean Final Assessment?

Published on

anonymous

StarStarStarStarStar
10/10

Bought 2 shirts ! a year ago and 1 right now. Hav had good communication both times with trier friendly staff. Came across Mascolori in American Express newsletter.

Information about the progress of your order
1
Speed of delivery
5
Eindoordeel
5

Published on

Paul

StarStarStarEmpty starEmpty star
6/10

I’m happy with the cool shoes

Would you recommend this company
Ja
Eindoordeel
3
Describe your experience with this company
I’m happy with the cool shoes

Published on

Hecht Hans-Joachim

StarStarStarStarEmpty star
8/10

Im client form beggining. any question ?

Describe your experience with this company
Im client form beggining. any question ?
Responsiveness
5
After sales support
4

Published on

Jenny Olivier

StarStarStarStarStar
10/10

Fantastic!

Website usability
5
Would you recommend this company
Ja
Information about the progress of your order
5

Published on

Charley Jonsson

StarStarStarStarStar
10/10

My overall experience have been very good and i will make more orders in the future.

After sales support
4.5
Speed of delivery
4.5
Information about the progress of your order
5

Published on

Reviews

Mascolori.com collects company reviews at Feedback Company. The company collects reviews independently.

Mascolori.com has achieved the following results:

  • checkAverage score: 4.3/10
  • check32 collected reviews
  • checkFirst review written on 23 november 2015

Mascolori.com

Mascolori is always pushing the boundary between fashion and art by finding a balance between too much and not enough. We work in the thin area among overdone and just right to provide the perfect shoe to depict your personality. Mascolori is for men who look for contradictions and find the beauty within them, these men have no limits to their style and welcome creativity. Our collections are made for the interesting men in the world. A true combination between original and classic that dares

Contact

Mascolori.com

Bergselaan 265

3038CC Rotterdam

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation