Reviews

Mascolori
8.6 / 10
32 reviews
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100% of the customers recommend this company.

32 Reviews

Z Rich

9/10

ABsolutely FANtastic

Strengths

FABulous service, from staff, from owner. INCREDIBLE designs - difficult 2buy just ONE!

Points of improvement or tips

Love your Pieces of Art!

Horst Freiberger

6/10

.

Strengths

.

Points of improvement or tips

.

Anders S. Wald

6/10

I have bought 3 times from Mascolori and is very pleased with the items I bought

Strengths

Great pictures Even enlarged

Points of improvement or tips

If set to English Language its does not always show all pages in English

Hans-Joachim Hecht

7/10

Grundsätzlich seh zufrieden

Strengths

no

Points of improvement or tips

Ja, wenn ich nicht der einzige Kunde aus Deutschland bin, dann Newsletter zumindest in Englisch.

Dio Stefanopoulos

10/10

I absolutely love your shoes and your customer service is impeccable.

Strengths

Keep making awesome shoes. I love getting complements on a daily basis!

Points of improvement or tips

I get my emails in Dutch and I can't view any of my emails with my smart phone. Meaning I can not make a purchase with my smart phone unless I get myself to a computer. This usually takes some... I get my emails in Dutch and I can't view any of my emails with my smart phone. Meaning I can not make a purchase with my smart phone unless I get myself to a computer. This usually takes some time and then I forget about what I'm doing. Could you consider sending the emails that head to the US market in English please?

peter köhn

1/10

Good. online not so good (www.mascolori.nl)

Strengths

Shoe-Design !

Points of improvement or tips

Sole and heels in beige? No!

Anonymously

6/10

I like the product but there is no communication to confirm the order or update me on the progress

Strengths

Your products are great.

Points of improvement or tips

An order confirmation would be useful.

Stephan Hagenkord

9/10

Top notch service, ultrafast delivery to Germany (Order Monday, Shoes arrived Wednesday). Overall excellent experience.

Strengths

Great designs guaranteed to make an impression on any give occasion.

Points of improvement or tips

Socks?

Anonymously

6/10

Great shoes and bad website. Trying to sort for size causes shoes that don't fit to become greyed slightly in grid. Hard to see, hard to use. Removing from basket is also weird and not intuitive.... Great shoes and bad website. Trying to sort for size causes shoes that don't fit to become greyed slightly in grid. Hard to see, hard to use. Removing from basket is also weird and not intuitive.
I was going to get more shoes but they disappeared from cart and then I could not find them on site. Weird. I would get the website working properly. You have already lost sales from me.

Strengths

Great shoes.

Points of improvement or tips

Can't fill out feedback form in English. Eindoordeel???

Dionysos

10/10

I can not believe the shoe options this company has!
For being established in the Netherlands, the turnaround and shipping time is surprisingly quick. If there is an issue on their end,... I can not believe the shoe options this company has!
For being established in the Netherlands, the turnaround and shipping time is surprisingly quick. If there is an issue on their end, they immediately follow through with an email. I like this!
I have nothing negative to say.

Strengths

I really like that you can check to see if your shoe size is available immediately through the website. Nothing worse than ordering a shoe from other places and finding out after you've sent... I really like that you can check to see if your shoe size is available immediately through the website. Nothing worse than ordering a shoe from other places and finding out after you've sent payment that your size is no longer available. Being able to filter select using a multitude of options is also great.

Points of improvement or tips

Nothing from me. Keep up the good work!

Might want to translate Eindoordeel on your survey questions. Does it mean Final Assessment?

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