Shameful and dishonest customer service. We have ordered a 500 euros trailer, it was never delivered. After 2 months still no update nor refund despite many emails and calls to the so called « customer service ».
When we called back to have news the employee fakes that he is not aware of the case.
Absolutely Unacceptable !
Points forts
None
Points d’amélioration ou des conseils
Update your customer
Answer to emails and calls
Follow up your on delivery problem
Be honnest.
refund customer when they do not received the product ordered