Reviews

9.3 / 10
596 reviews
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98% of the customers recommend this company.

Service
1/10
Kwaliteit huurauto
7/10

Susanne

1/10

Ja

Verbeterpunten of tips

Worst experience ever.

I rented a car from 13 July - 13 August. Right now I am still arguing with them over wrongfully charged administration costs. I am asked to show proof of payment, whilst they cannot provide me with the right documents that state that I indeed owe them money. They charged my credit card, without my permission, whilst their policy mentions that they will only do this after your permission.

I have been emailing them abput this issue for the past 2 weeks, but I get 0 response.

Would not recommend this company, as their emergency service during the rental period also fully lacked.


Score on BB&L Autoverhuur: 0.5/5
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