The gear I purchased was out of stock, I didn´t realise that until I sent a mail asking why you didn´t send it. After that I got good help chosing and alternative and that was sent without delay. So, first negative experience, then positive.
Reply Buteo Photo Gear:
Thanks for your review Ulf. Glad to have 6 out of 10. Just joking, but you can see that we are a real company with real people and yes things can go wrong. Most of the time we get 10's, but your experience let us see that we always can improve our service. Good to hear that finally everything went good. We wish you succes with your new gear and a lot of nice images. Team Buteo Photo Gear.