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9.2 / 10
599 reviews
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97% of the customers recommend this company.

Svetlana Petrova

3/10

I don't speak Dutch, so the question in Dutch was a surprise for me.
Regarding my experience, it was not very good.
The product is Ok, but the delivery and the client attention is very bad. Delivery very slow (it took more than 2 weeks to deliver in the Netherlands) and very bad client attention. I had to contact the company several times to understand why my order is not arriving and how much time will it take to get it. They answered me, but in a quite bad tone, no apologies, nor explanations.

Reply Gabberwear:

Hello Svetlana, thank you for your feedback. We apologize that your order was shipped later than expected due to a late delivery by our supplier. We looked up the conversation between you and our customer service. We couldn't conclude a "bad tone" in our conversation. But we do want you to know that we will consider to improve our voice of tone. If you have any questions, feel free to contact our customer service. Thank you!


Score on Gabberwear: 1.5/5
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Hooded jacket and t-shirt