Can't say very much yet as item has been with customs for 10 days order 34691-2747-IM tracking https://www.parcelforce.com/track-trace?trackNumber=CX923155481NL
In which country do you live?
United Kingdom
Reply Mankung.com:
Hello Ian, we are really sorry to hear that your package is still awaiting the customs clearance since the 26/12. During Christmas period every delivery service is overloaded as it is one of the biggest peak period of the year. As you can see on the tracking link, we always do our best to send you item as fast as possible. We cross our fingers that you are able to enjoy your wonderful crossbow soon and If there is any issue, don't hesitate to contact us in direct for assistance, we will also follow up the delivery for you. Once you receive your order and you are satisfied with this powerful machine, don't hesitate to change your rating accordingly to the quality of product and not on the transportation on which unfortunately we have no control. Best wishes and kind regards, The Man kung Team