MiwayLife has let me down. I submitted a claim with all the required documents and was told the payment will be made within 48hrs. 7 days later there's still no payment, I'm calling them everyday and told I can't speak directly with a person who deals with claims. The consultants I speak with keep telling me one and the same thing that they will send an email to claims. I've dealt with Mr Kekana, Elizabeth, Nosipho Ngwenya, I no longer take names anymore. I'm so disappointed at MiWay and will move all my policies somewhere else. Too bad for the 1st claim.
Reply MiWayLife.co.za:
Good day Buyisiwe
we're sorry to hear that we have upset you and we can assure you that we pay all valid claims. Your message is with the right team and someone will be in touch soonest to provide you with proper feedback.
Kind regards
MiWayLife team
MiWayLife team