I am very disappointed by the service of MiWayLIFE. Due to unforseen circumstances, I requested that my life cover policy be canceled within the cooling off period. Few months later I took another life cover policy, again with Miway Life. It has come to my attention that the first policy was never canceled and it has been deducting every month, with my 2nd life cover policy premium. I requested more than a month ago for the premiums to refunded but I have not received any response
Reply MiWayLife.co.za:
Good day Lyndell
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We wil look into this and provide feedback shortly.
Kind regards
MiWaylife team