Currently, very poor. With this being my 1st interaction with Myway. Information captured incorrectly and the 48 hour turn around tine has now gone to 96 hours. The information required to rectify this is on your internet telephone recordings and no feedback has been received. I called in and still nothing. As a new client I am now considering canceling and moving to another insurer.
Reply MiWayLife.co.za:
Good day Neville,
Thank you for taking the time to write to us. We are truly sorry to hear of your experience and we can assure you that is not the MiWayLife way. We appreciate your feedback. An agent will contact you for further assistance.
Kind regards
MiWayLife Team.