I am in the UK and ordered some wallpaper from this company, the wallpaper never arrived, I chased and they said it had been returned to them, I asked if they could re-send it to me, I was told no, I would have to re-order it again, I didn't want a refund, I wanted the wallpaper I ordered. I was given a refund, but because the transaction was in Euros, I was charged a transaction fee by my bank, I asked Origin to refund the transaction fee as I never received the product and I was told no, so I am out of pocket and without the product, I will not be ordering anything else from this company in future.
