Turn up to drop off your car to find it’s the wrong address, and then the actual company has no record of your booking
What would you improve about the website?
Be legitimate
Reply Parkhero:
Hi Rosemary,
We’re very sorry to hear about the mix-up with your booking and the inconvenience it caused. We’ve reached out to you directly via email and issued a full refund, as the car park was unable to locate your booking. We’re also working with our partners to ensure this doesn’t happen again. Thank you for your understanding.
Team Parkhero