The customer service is disgraceful
This is an expensive item - the cust ser should reflect that
5 weeks ago I had an engineer visit booked.
1hour 8mins late and no message from the engineer and 'we're not answering the phone!!!!!!!! In what world do these people operate??
Reply Quooker:
We are sorry to read this however we see the appointment is confirmed for 12-1400 today and the engineer will attend. On this basis we will invite you to remove this review if that's okay.