The restyle bungalow was beautiful place for our stay. We are extremely grateful to head office and customer service agent Adil for accommodating our request on short notice after a misunderstanding. The park and facilities were very clean. The staff were very friendly and accommodating. However it was a shame that not all staff knew how to turn the lights on over the childrens soft play area. Despite the stay being very enjoyable, we were disappointed with the drafty windows and inefficient radiators that left one room unaccessible for our children to stay in due to how cold it got. We were also disappointed with having to extensively clean the bungalow or pay an additional charge for cleaning upon departure of our stay. We never leave anywhere untidy but I do believe asking for additional fee for cleaning is slightly unreasonable.
