Estelle Torien assisted us with our trip to South African and was excellent. She responded to questions quickly via email and phone calls. Planning such trips can be stressful but she made it easy and exciting. Her passion for her country was obvious and through her knowledge and guidance we fell in love with it also. She assured us she would be with us every step of the way and was true to her word. We hope to return some day and she will be the first person we contact. --Sharon and Frank Taverna