Charles,contacted me after an e-mail inquiry.
Was not intending to book thru you,but with my local agent.
Charles was extremely persistent(In a nice way)and won our business.
Extremely knowledgeable and whilst being like a "Dog with a Bone",was always courteous.
Reply African Safari Group:
Thank you so much for the feedback! That is what our service is about and the experience we aim to deliver - so it is fantastic to know that your experience equaled our service promise. We hope to be of service again soon!