Reviews

8.2 / 10
32 reviews
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88% of the customers recommend this company.

Magdalena A.

5/10

Automatic response no related to to the enquiry

Reply Silvergear EN:

Good morning,
Thank you for your feedback. We are sorry to hear you don't like our automatic first e-mail. We set these up precisely to keep our customers completely informed. This way, our customers know when to expect a response from us, and this way our customers know that their e-mail arrived in good order. It also already contains some answers to questions we get very often. This way, we hope to provide our customers with service as quickly as possible during this busy period. Of course, we would love to hear from you if you have any constructive criticism about the automatic e-mail. Would you please send them to us at; customerservice@silvergear.eu. We wish you a good day. - Kind regards, Ellis from Team Silvergear


Score on Silvergear EN: 2.5/5
Would you recommend this company? No
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