Customer Service Email ID provided on the website is wrong or not working. Received damaged products and there is no way to contact customer service. Sent an e-mail on klatenservice as no one to support on the phone number provided. Spiru should be more careful with packaging when sending products really upset with receiving damaged products.
Reactie Spiru:
Namasté Amruta,
Thank you for sharing your review!
We're sorry to hear that you received the products damaged, and that's certainly not our intention. We've checked, and there doesn't seem to be an error in our email address as displayed on our website. When you reach out to our customer service, you should normally receive a confirmation of the receipt of your message, along with the expected response time. We've observed that our customer service responded well within the indicated time. If you haven't seen this message yet, we recommend checking your spam folder, as our messages sometimes end up there.
We hope this information provides more clarity.
Warm regards on behalf of Spiru!