I recently bought an iPhone that was supposed of the "like new" condition. However, it arrived with visible scratches on the screen. Upon contact, customer service said I would receive a compensation. The issue was handled fast but I would have preferred not having to deal with such situations altogether.
Reactie TelefoonGigant.nl:
Dear Customer,
Thank you for your feedback. We apologize for the inconvenience caused by the scratches on your "like new" iPhone. We're glad to hear that the issue was resolved quickly with compensation, but we understand your preference to avoid such situations altogether. Your feedback helps us improve our quality control.
Best regards,
TG team